About 11Point Club:

11Point Club is on a mission to create vibrant "third spaces" where people can connect, unwind, and play. Through our sports clubs, we craft welcoming environments that inspire community building and spontaneous connections. Whether you're looking to meet new friends, settle into a new city, or simply enjoy some playful competition, our spaces are designed to foster a deep sense of belonging, all centered around the joy of sports and recreation.

About the Role: As the Club Manager of a Sports Club, your primary role will be overseeing the smooth and efficient operation of the club, ensuring a high standard of service, safety, and customer satisfaction. You will manage a team, coordinate sports programs and events, maintain the facilities, and ensure compliance with all regulations.

Skills:

High energy and the ability to learn new things quickly
Clear written and verbal communication (comfortable talking in English, Hindi)
Knowing Kannada is a plus, but not mandatory.

Responsibilities:

Business As Usuals:

Oversee day-to-day operations of the club to ensure smooth functioning.
Deliver excellent customer service via an efficient reception service.
Actively seek feedback from members and staff to identify areas for improvement in both operations and service offerings.

Operations:

Coordinate with external contractors for maintenance, repairs, and upgrades.
Provide regular reports to senior management regarding operational performance, member satisfaction, financial performance, and facility issues

Club Marketing & Community Management:

Manage community communication, coordinate for group games
Plan for sports events, tournaments, or leagues and promotions
Sell memberships to the frequent club visitors

Date of Joining - As soon as possible

Location - Bangalore

Stay - Given at the club

Salary - 20-30k per month

Jobs

Ops / Facility Manager

Posts