TITLE: Executive Operations Associate

LOCATION: Tysons Corner, VA

WHO WE ARE:

ACB Ideas is an organization striving to stimulate cultural renewal by creating a movement of leaders and ordinary people who pursue happiness based on the work of Dr Arthur C. Brooks.

Our mission is to lift people up and bring them together in the spirit of happiness and love with our work, using the highest-caliber research on human well-being.

Led by forward thinking leadership and our commitment to happiness, our staff have diverse opportunities to develop their passion and careers in a challenging and rewarding environment.

SUMMARY OF OPPORTUNITY:

We are seeking a highly organized, detail-oriented, responsive, and resourceful Operations Associate to support a fast-paced, dynamic, and entrepreneurial executive team at a high-growth company. This is not a traditional 9-5 administrative role, as it supports two high-capacity executives who travel extensively and maintain full schedules. We are looking for someone who values this unique opportunity to provide exceptional and real-time support to meet the executives’ needs. The top candidate will possess high emotional intelligence, impeccable judgment, and resilience. This is an exciting role for someone who takes pride in being the calm center of complex logistics, who thinks three steps ahead, and who understands that excellence here enables outsized impact elsewhere.

As a member of team ACB, you will receive excellent benefits, opportunities to grow within your role and the organization, and collaborative and supportive colleagues who bring happiness to the world.

WHAT YOU’LL DO:

Own end-to-end calendar and scheduling management for Dr. Brooks and CEO.
Manage complex domestic and international travel logistics for Dr. Brooks and CEO, and other staff as needed. Actively monitor travel details during trips to ensure seamless logistics and respond in real time to any changes or disruptions.
NOTE: This role requires regular availability outside of standard business hours to support time-sensitive travel needs and ensure smooth execution.
Serve as a trusted gatekeeper for time, attention, and information.
Coordinate closely with operations, events, and leadership teams.
Manage travel vendor relationships.
Manage contacts and relationships for Dr. Brooks and CEO.
Provide expense management for Dr. Brooks and CEO.
Build and maintain repeatable systems and checklists.
Provide general administrative office support including shipping, office supplies, conference room booking, and equipment management.
All other duties as assigned.

WHAT YOU’ll BRING: SKILLS AND MINDSETS

As an ideal candidate for this role, you will be able to achieve the following:

Detail Orientation - Thorough, meticulous, and accurate work in all circumstances, and with all details, from major to minor.
Growth Mindset - Continuously seeks to improve individual work, demonstrating candor and ability to identify weaknesses. Proactively seeks and acts on feedback.
Effective Influencer & Communicator- Inspires others to work towards common goals to meet the needs of our organization, despite obstacles. Advocates the importance of our work and communicates effectively with internal and external stakeholders.
Strong Collaboration & Cross-Functional Skills - Builds rapport and cooperative relationships with others. Establishes and maintains strong relationships with relevant stakeholders. Places high priority on team and organizational goals.
Confidentiality - Makes effective decisions regarding sensitive and confidential information. Respects the privacy of others and maintains confidentiality.
Strategic Thinking - Identifies challenges and guides teams toward solutions. Creates space for productive debate and alternative perspectives. Encourages innovation and creativity from the team. Identifies risks and ways to mitigate.
Adaptability - Demonstrates agility in navigating shifting priorities and evolving executive needs. Thrives in dynamic, fast-paced environments, remaining composed and solution-oriented amid change.

EDUCATION and EXPERIENCE

The ideal candidate holds a Bachelor’s degree and brings interest and ideally 5+ years experience in supporting a high-profile individual and a high-performing, entrepreneurial team. We welcome applicants with a range of backgrounds - from recent graduates who align closely with the role’s profile to seasoned professionals with several years of relevant experience.

Proficiency in Microsoft Office (Word, Excel, Outlook, Powerpoint), Google Workspace, and Zoom is essential.

This is an office based position in the Washington DC area. Office located in Tyson’s Corner, VA.

Jobs

Executive Operations Associate