As the Senior Quality Manager for our Keysborough operations, you will be at the forefront of our quality assurance efforts, fostering an environment where collaboration and innovation thrive.

This role is not about building governance frameworks from behind a desk — those structures already exist within the business. Instead, this position is about day‑to‑day presence, influence, coaching and problem‑solving, working alongside operations and production teams to embed quality into how work is done.

Pragmatic in your approach and appreciate the importance of being visible, engaging with all levels, using every opportunity to coach and embed best practice, finding the right balance between optimising product quality and commercial reality to ensure long-term successful outcomes for both business and customer growth.

What’s expected?

Lead a Total Quality Management effort for Product development and Manufacturing Enterprise, overseeing the maintenance and continuous improvement of the QMS in compliance with IATF 16949/ISO9001, ISO14001
Develop current and future state objectives, embedding Quality as an Enterprise capability and culture across all departments, to improve Customer satisfaction and Brand value
Leverage technology and software to enable adoption of processes by teams and data driven approaches in Management reporting and prioritization
Collaborate with cross functional and global teams in Manufacturing, Purchasing, Marketing, Product Development, Sales and Customer Service
Manage corrective and preventive actions (CAPA) through to verified closure
Ensure OE customer scorecards and portal compliance is maintained and tracked back to internal reporting metrics.
Lead response to 8D/customer complaints and warranty claims within agreed response windows
Drive zero-defect delivery performance and monitor PPM, RPPM, and field return rates
Manage incoming goods inspection and supplier quality for aftermarket product lines
Own customer complaint handling, RMA/returns analysis, and warranty trend reporting
Manage supplier corrective actions (SCAR) and supplier performance metrics
Drive a quality-first culture across engineering, manufacturing, and commercial teams

What are we looking for?

Tertiary qualifications in Engineering or related discipline are preferred but not mandatory
Solid working background and experience in leading and managing Quality with global teams including product development and manufacturing (Automotive/FMCG or Consumer Goods)
Familiarity with advanced quality planning tools like APQP (Advanced Product Quality Planning).
Demonstrated work experience managing and implementing a QMS compliant with standards such as IATF 16949/ISO9001, ISO14001.
Demonstrated written and verbal communication skills with the ability to present to a variety of audiences ensuring stakeholder engagement at all levels and in across different reporting regions
Exposure/experience in global businesses and a diverse multi-cultural environment
Strong, engaging and influential style of leadership, communication, and problem-solving skills, with a focus on results
Agile, resilient with proven ability to motivate and guide cross functional teams
Good commercial acumen – ability to know when to share and escalate
High attention to detail with excellentorganisational skills
A growth mindset with a considered strategic, and always practical, approach.

What’s in it for you?

Work with an industry leader and subsidiary of ASX listed Amotiv Limited, one of Australia’s leading conglomerates of automotive aftermarket product brands
A chance to work across a group of businesses that are at the forefront of their industry and technology with a global footprint
Competitive salary and employee benefits, including staff discounts and employee assistance programs
Structured leadership development programs and training opportunities
Open and collaborative culture and management style with strong team environment
A people first culture with a focus on wellness

Jobs

Senior Quality Manager