AXIS In-Market Coordination supports international companies entering and expanding in new markets, with a strong focus on Vietnam. We specialize in market entry, partner identification, distributor sourcing, and commercial activation.

Our work is execution-driven: we connect companies with the right local partners, generate opportunities, and support the full process from initial contact to business development and coordination.

Introduction

We are looking for a highly proactive and execution-driven business operations associate to support daily operations, lead generation, outreach, and commercial activities. That person takes ownership, follows structured processes, delivers results, and contributes to business performance with a long-term mindset.

This is a hands-on role for someone who takes ownership, moves fast, and contributes directly to business results within a structured and performance-driven environment.

What We’re Looking For

Strong execution mindset (doer, not just planner)
Proactive, resolutive, and highly organized
Results-oriented with focus on outcomes
Comfortable with outreach (calls, emails, messaging)
Able to manage multiple priorities
Strong communication and coordination skills
Looking for a long-term commitment

Key Responsibilities

Lead Generation & Market Research

Identify partners, distributors, and key market players
Conduct market and competitor analysis
Identify decision-makers and collect accurate contact data

Outreach & Activation

Perform outbound calls, emails, and messaging (Zalo, LinkedIn)
Send personalized outreach and follow-ups
Reactivate existing contacts
Schedule meetings and manage communication

Pipeline & CRM Management

Maintain and update CRM
Track interactions and lead status
Prioritize and classify leads
Clean and consolidate databases

Sales Support

Prepare product lists and client-specific materials
Support proposals and follow-ups
Coordinate communication between stakeholders

Product & Logistics Support

Coordinate samples and shipments
Track deliveries and follow up on feedback
Organize product documentation

Events & Business Development

Identify relevant events and fairs
Prepare outreach and meeting schedules
Manage post-event follow-up

Marketing & Content Support

Prepare presentations and commercial materials
Adapt content per client and market
Create and organize basic audiovisual content
Edit simple videos for outreach and presentations

Reporting & Performance

Track daily activity (calls, emails, meetings)
Maintain reports and performance tracking
Monitor KPIs and pipeline progress

Administration & Coordination

Support invoicing and payment follow-up
Organize documentation and internal systems
Assist with meeting preparation and general coordination

Requirements

Fluent English (mandatory)
Previous experience in operations, sales support, or similar roles
Strong organizational and multitasking skills
Proactive and problem-solving mindset
Results-oriented with strong follow-through
Comfortable working with CRM systems and data
Ability to work in a fast-paced environment

Working Conditions

Monday to Friday, 9:00 AM – 6:00 PM
2-month probation period
Structured onboarding and training process
Clear KPIs and performance tracking system
Defined workflows, tools, and internal processes
Continuous feedback and performance review

Jobs

Business Operations Associate