Captivate Collective | Customer Advocacy
@captivate_collective
Vancouver, BChttp://www.thecaptivatecollective.com Business Consulting and ServicesOverview
About Captivate Collective | Customer Advocacy
Captivate Collective is a premier Customer Advocacy and Engagement Strategy agency dedicated to helping B2B brands transform customers into passionate advocates. With expertise in crafting Advocacy Programs, Customer Marketing, Customer Engagement, and Voice-of-Customer (VoC) strategies, we guide clients, from high-growth B2B companies to enterprise organizations, through every stage of the customer lifecycle.
πππ ππ: Weβre co-founded by seasoned practitioners Deena Zenyk and Liz Richardson, leaders who have been pioneering the advocacy mindset for two decades and are supported by a high performance team who are passionate about celebrating customers.
ππππ ππ ππ: We design, implement and manage customer advocacy practice strategies, customer programs, advocacy-driven marketing campaigns, reference strategies, community-led growth initiatives, and advocacy measurement frameworks (e.g., ROI tracking, maturity models).
πππ ππ πππππ: B2B SaaS, enterprise, and mid-market organizations looking to activate their customer base and build brand champions. We work with CMOβs, VPs and Directors of Customer Marketing, Advocacy and Customer Engagement
ππππππ πππ'ππ πππ: Enhanced customer retention and loyalty, amplified brand storytelling, scalable advocacy ecosystems, and measurable impact on sales and pipeline.
ππππππ πππππ ππππππ: Trusted by clients like SAP, Cisco, UiPath, TriNet, Amplitude, SUSE, Freshworks, and more companies focused on harnessing the power of customers.
πππ ππ: Weβre co-founded by seasoned practitioners Deena Zenyk and Liz Richardson, leaders who have been pioneering the advocacy mindset for two decades and are supported by a high performance team who are passionate about celebrating customers.
ππππ ππ ππ: We design, implement and manage customer advocacy practice strategies, customer programs, advocacy-driven marketing campaigns, reference strategies, community-led growth initiatives, and advocacy measurement frameworks (e.g., ROI tracking, maturity models).
πππ ππ πππππ: B2B SaaS, enterprise, and mid-market organizations looking to activate their customer base and build brand champions. We work with CMOβs, VPs and Directors of Customer Marketing, Advocacy and Customer Engagement
ππππππ πππ'ππ πππ: Enhanced customer retention and loyalty, amplified brand storytelling, scalable advocacy ecosystems, and measurable impact on sales and pipeline.
ππππππ πππππ ππππππ: Trusted by clients like SAP, Cisco, UiPath, TriNet, Amplitude, SUSE, Freshworks, and more companies focused on harnessing the power of customers.