Job Category: Experienced

Job Type: Full Time

We’re Hiring: Quality Assurance Executive | Join Our Growing Team!

Are you detail-oriented, quality-driven, and passionate about delivering excellence? We are looking for a Quality Assurance Executive with experience in Quality Call Auditing within the US Healthcare sector to help maintain the highest service and compliance standards.

Your Role

Monitor and audit calls to ensure quality standards are met
Evaluate communication, accuracy, compliance, and customer handling
Provide constructive feedback and coaching for performance improvement
Ensure strict adherence to HIPAA and internal policies
Prepare QA reports and highlight process improvement opportunities

What We’re Looking For

Experience as a Quality Call Auditor / QA Executive
Background in the US Healthcare industry
Strong knowledge of HIPAA compliance
Graduate / Master’s degree
Brilliant communication skills
Strong analytical mindset with attention to detail

Shift Schedule

Monday – Friday
11:00 AM – 8:00 PM
Location: Paragon City, Barki Road, Lahore

Apply now and become part of a dynamic team committed to quality and excellence!

Apply for this position

Full Name *

Email *

Phone *

Cover Letter *

Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website. *

Jobs

Quality Call Auditor/Quality Assurance