Empathetic AI

People often ask why we chose the name “Empathetic”. Because humanity matters in the age of AI, especially in high stake industries like finance and tax, where judgement, accountability, and trust define the outcome.

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Hi, welcome to Empathetic AI. We build finance-grade AI agents for tax, accounting and financial operations.

Empathetic AI was created with a collaborator-builder mindset, we work closely with practitioners to stay grounded in real-world workflows.

Our portfolio includes:
• Luna, Australia’s first AI tax assistant, now rolled out across key APAC markets
• Empathetic AI Labs, a growing suite of AI agents purpose built for finance space

Through Empathetic AI Labs, we design and build vertical AI agents and multi-agent systems across tax compliance, accounting workflow, and financial analysis, each combining industry knowledge, compliance-aware logic, and strong emphasis on evaluation, guardrails and explainability.

Industry recognition:
• Digital Economy Award Winner 2025
• 3rd place, Australia’s inaugural AI Sprint
• Backed by CSIRO’s Data61 for AI agents evaluation
• Selected by CA ANZ for major tax innovation

Based in Sydney, we work with partners across Australia and the APAC region.

📩 [email protected]