Account Representative
Love's Travel Stops
Oklahoma City, OK
Sales / Marketing, Business Development
Welcome to Love's: The Account Representative will act as the primary point of contact for Love’s factoring clients. This position will be responsible for processing collateral and preparing daily funding requests for factoring clients.
Job Function
- Act as primary point of contact for the client and assess the client’s needs.
- Provide consistent, personalized service and proactive communication to enhance client retention and loyalty.
- Review invoice schedules for accuracy and completeness.
- Make outbound calls to clients as needed.
- Answer or route inbound calls to appropriate department or person.
- Purchase invoice schedules.
- Monitor invoice quality.
- Collaborate with inter-department on issues that arise with your book of clients.
- Other duties as assigned.
Education:
- High School Diploma or equivalent required.
- 0-1 years of experience working in a factoring, commercial finance, collateral analysis, or banking environment is preferred.
- Skills:
- Ability to multitask and work in a fast-paced environment.
- Ability to manage changing deadlines and priorities.
- Ability to manage competing demands without sacrificing accuracy or customer service standards.
- Excellent verbal and written communication skills.
- Detail oriented.
- Knowledge of Microsoft Office products.
- Bilingual in Spanish and English is beneficial.
- Typical Physical Demands:
- Requires prolonged sitting, some bending and stooping.
- Occasional lifting up to 25 pounds.
- Manual dexterity sufficient to operate a computer keyboard and calculator.
- Requires normal range of hearing and vision.
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
About the company
Company website•Retail
Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”
Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America’s top-ranked private companies. Do you have what it takes?
To learn more, go to www.loves.com, Facebook (www.facebook.com/lovestravelstops), or follow @LovesTravelStop on Twitter.