Area Manager ( Support )
Advantedge Technologies Private Limited
Mumbai, Maharashtra, India
Information Technology
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Area Manager ( Support ) - Key Responsibilities
- Manage and support operations across assigned geographical region
- Ensure all service level agreements (SLAs) are met for client projects.
- Provide technical and operational guidance to field teams.
- Handle escalations and resolve critical issues in the region.
- Conduct regular site audits and quality checks.
- Implement standardized processes across all locations.
- Monitor KPIs and prepare regional performance reports.
- Coordinate with HQ for resource allocation and planning.
- Bachelors in Engineering or related field.
- 5+ years experience in field operations management.
- Strong knowledge of electronic security systems.
- Proficient in AutoCAD, MS Office; PMP a plus.
- Excellent problem-solving and decision-making skills.
- Willingness to travel extensively within the region
About the company
Company website•Security Systems Services
AdvantEdge Technologies – Your Trusted Partner in Low Voltage Solutions
With over 25 years of experience, AdvantEdge Technologies has established itself as a leading system integrator, specializing in LV solutions across fire safety, electronic security, automation, and building management systems. Our comprehensive solutions encompass Access Control, CCTV, IP PBX/PBX, Lighting Control, Home Automation, and Water Leak Detection, among others.
Nationwide Reach and Localized Support
At AdvantEdge, we pride ourselves on delivering tailored, reliable services to clients across India. With a network that spans 50+ cities, our 160+ team is committed to ensuring rapid, local support and the highest standards of quality across every project.
Comprehensive Solutions for Leading Developers, Architects, and Contractors
Our solutions are trusted by some of the top names in the real estate, architecture, and contracting industries, including Kalpataru, Lodha Developers, Sunteck Realty, Tata Housing, ANA Design Pvt Ltd, JTCPL, and many others. From commercial complexes and residential townships to IT parks and R&D centers, we have completed 1000+ projects for a diverse array of prestigious clients.
Innovative Partnerships and Industry-leading Expertise
Partnering with global leaders such as Honeywell, Schneider Electric, Bosch, Johnson Controls, Siemens, and Godrej, we bring our clients the latest in technological advancements for robust, scalable solutions. Whether your need is for a large-scale implementation or high-priority maintenance, AdvantEdge delivers the expertise and fast response times that you can rely on.
Our success lies in delivering measurable results and sustaining long-term client relationships, with over 98% client retention. Choose AdvantEdge for solutions that prioritize safety, security, and efficiency, backed by decades of experience and a dedication to excellence.