Business Analyst – ERP Implementation/Odoo – Lebanon
Azkatech S.A.L
Beirut, Beirut Governorate, Lebanon
Science / R&D / Research, Analyst, Information Technology
- Beirut, Lebanon
- Posted 6 months ago
We’re looking for a self-motivated Business Analyst who thrives on learning, collaboration, and driving impactful ERP solutions.
Experience Level: Junior/Mid-Level
Industry: Business Software/ERP (Odoo)
About Us
Azkatech is dedicated to delivering exceptional Odoo implementations, maximizing value and minimizing time-to-value for our partners. We foster a culture of continuous improvement, seeking motivated, self-learning individuals who excel in remote team collaboration.
Key Responsibilities
- Requirements Elicitation & Analysis
- Stakeholder Identification & Engagement
- Map and engage finance, sales, HR, warehouse, and other department leads
- Create RACI matrices and escalation paths
- Interviewing & Active Listening
- Conduct structured interviews, workshops, and documentation reviews
- Ask clarifying questions, listen for pain points, and document insights
- Facilitation of Workshops & Discovery Sessions
- Lead gap-analysis workshops, whiteboarding sessions, and system walkthroughs
- Stakeholder Identification & Engagement
- Business Process Mapping & Optimization
- Process Mapping
- Develop As-Is and To-Be process diagrams (BPMN, swimlane) using Lucidchart, Visio, Draw.io, or similar tools
- Optimization & Automation
- Identify inefficiencies and recommend automation and best-practice improvements
- Process Mapping
- ERP Support, Implementation & Fit/Gap Analysis
- Module Recommendation
- Map business needs to native Odoo modules or features (CRM, Inventory, Accounting, HR, etc.) and collaborate with Odoo consultants and the functional team to develop a complete solution
- Configuration & Testing
- Support system setup, configuration, and user-acceptance testing when needed
- Fit/Gap Analysis
- Create fit-gap and traceability matrices; assess customization vs. configuration trade-offs (with the help of Odoo consultants and the functional team)
- Module Recommendation
- Use Case, User Story & Functional Specification Development
- Write detailed user stories with acceptance criteria
- Produce BRDs, FRDs, and MoSCoW-prioritized requirement documents
- Maintain sign-off sheets and change-control logs
- Training, Documentation & Validation
- User Guides & Training
- Develop end-user documentation and run training sessions to ensure adoption
- Documentation & Stakeholder Validation
- Validate requirements with stakeholders; manage sign-off and version control
- User Guides & Training
- Stakeholder Communication & Project Collaboration
- Serve as liaison between business units, developers, and vendors
- Provide regular progress updates and risk assessments
- Build trust through empathy, adaptability, and clear communication
- Analytical & Critical Thinking
- Apply root-cause analysis (5 Whys, Fishbone) and SWOT as needed
- Challenge assumptions to ensure solutions address real business problems
- 2–7 years of experience as a Business Analyst in the ERP domain (Odoo experience is a strong plus)
- Bachelor’s degree in Business Administration, Finance, or Information Systems
- Proven experience in stakeholder engagement across Finance, Sales, HR, and Operations
- Proficiency in business process modeling tools
- Familiarity with Agile methodologies and user-story writing
- Experience with financial system setup (GL, AR/AP, cost-center reporting)
- Certifications such as CBAP or Odoo Certification
- Hands-on experience with other ERP platforms (SAP, Oracle, Dynamics, etc.)
- Competitive salary and benefits package
- Performance-Based Incentives: Commissions, bonuses on targets and qualified lead generation.
- Opportunity to work with a leading Odoo Gold partner
- Professional development and growth opportunities
- Dynamic and collaborative work environment
About the company
Company website•IT Services and IT Consulting
Our mission is to empower businesses to reach their full potential through digital transformation. As a trusted Odoo Gold Partner & Oracle NetSuite provider, we specialize in crafting tailored business solutions that optimize operational processes, addressing the unique needs of every role within an organization, from top management to front-line staff, and across various industries.
We have a proven track record of success in digitally transforming businesses in sectors such as retail, manufacturing, services, facility management, car dealerships, mining, medical equipment, real estate, and clean energy. Our goal is to be more than just an ERP provider; we strive to be a true partner in our clients' digital transformation journey, working closely with them to achieve their objectives.