Delivery Manager (f/m/x)
Qarbon IT
Riyadh, Riyadh, Saudi Arabia
Business Management / Project / Planning, Manufacturing / Production
Qarbon IT is a dynamic team of technology enthusiasts. We create advanced, tailor-made digital solutions for clients all over the world. Our team consists of experienced specialists — from Data Scientists to developers across various technologies. We work on projects that have a real impact on our clients’ business growth.
How do we work?
📄 B2B contract
🌍 100% remote work
Responsibilities
- Lead end-to-end delivery of ServiceNow projects and initiatives, ensuring timely and high-quality outcomes
- Manage project scope, timeline, budget, and resources across multiple ServiceNow streams
- Coordinate cross-functional teams, including developers, architects, business analysts, and stakeholders
- Act as the primary point of contact for clients and internal stakeholders throughout the delivery lifecycle
- Ensure alignment between business goals and delivered ServiceNow solutions
- Drive Agile delivery processes, including sprint planning, backlog management, and progress tracking
- Identify and mitigate risks, issues, and dependencies impacting delivery
- Support pre-sales activities, including effort estimation and solution planning
- Monitor delivery performance and continuously improve processes and team efficiency
- Ensure adherence to ServiceNow best practices, governance, and quality standards
- Proven experience as a Delivery Manager, Project Manager, or similar role in IT projects
- Hands-on experience delivering projects involving the ServiceNow platform
- Strong understanding of ServiceNow modules (e.g., ITSM, CMDB, Service Catalog)
- Experience working in Agile or hybrid delivery models
- Excellent stakeholder management and communication skills
- Strong organizational and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Fluency in English and Arabic
- Experience with large-scale ServiceNow implementations or transformation programs
- Familiarity with DevOps practices and CI/CD in ServiceNow environments
- Knowledge of ITIL and service management frameworks
- Experience with project management methodologies (e.g., PRINCE2, PMP, Agile certifications)
- Understanding of integrations and enterprise system landscapes
- Experience in product-based or iterative delivery environments
About the company
Company website•Software Development
Founded in 2019, Qarbon IT is a European software engineering and consulting company with a strong focus on AI solutions, digitalization services, and scalable IT teams. We support global enterprises in industries such as finance, banking, manufacturing, energy, and education, helping them innovate faster and operate more efficiently.
Our expertise covers three main areas:
1. AI - advanced analytics, machine learning, and AI-powered applications that unlock business value.
2. Custom software development - tailored web and mobile platforms designed to meet complex enterprise needs.
3. Dedicated teams & staff augmentation - providing top-tier engineers and architects to scale projects quickly and effectively.
We deliver solutions in various technologies, including Java, .NET, JavaScript, Python, TypeScript, React, Node.js, Flutter, React Native, Swift, Kotlin, and more. With teams based in Poland and projects delivered across the United States, UAE, Saudi Arabia, Sweden, and Europe, we combine deep technical expertise with a global business perspective.
Why Qarbon IT?
Partnering with us means gaining:
-Proven expertise in AI and data-driven solutions,
-Faster time-to-market and scalable development capacity,
-Reliable software aligned with GDPR, ISO 27001, TISAX and data privacy standards,
-User-friendly digital products that drive engagement and efficiency.
At Qarbon IT, we don’t just build software - we empower companies to lead the digital future with reliable software and AI at the core.