Director of Guest Services

The Sheraton Philadelphia University City Hotel

Philadelphia, PA

Full-time•

Business Management / Project / Planning, Manufacturing / Production

Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene.

About the company

The Sheraton Philadelphia University City Hotel

Company website•Hospitality

The Sheraton Philadelphia University City Hotel is currently undergoing a multi-million-dollar transformation! This exciting renovation includes a complete refresh of our guest rooms and public spaces, along with the addition of new outdoor areas, an updated parking garage, and enhancements to the exterior. The project is expected to be completed by February 2026, with new features being unveiled along the way as each phase is finished.

With a convenient location and modern event venues, Sheraton Philadelphia University City Hotel is an ideal destination. Stay between the scenic campuses of University of Pennsylvania and Drexel University, top universities in the nation. Children's Hospital of Philadelphia and the 30th Street Station are also nearby, allowing you to easily access the historic sites of the city. Well-designed hotel rooms and suites offer everything you need for a successful visit. Enjoy vibrant views and all of your favorite cable shows from plush beds during downtime. Those seeking to stay active will appreciate our 24-hour fitness center and an outdoor pool with a sun deck. Guests can savor delectable Asian cuisine at Sang Kee Noodle House, located right on site. Groups are invited to gather in one of our elegantly designed event venues, including the Benjamin Franklin Ballroom and William Penn Suite. Whether it's work or play that brings you to town, make Sheraton Philadelphia University City Hotel your home base.