Facilities Manager - JLL
What this job involves - As a Facilities Manager supporting our financial services clients, you'll serve as the trusted on-site leader responsible for delivering exceptional workplace experiences that enable business performance. This role demands a strategic mindset combined with hands-on operational excellence, as you'll oversee all aspects of facility operations including maintenance, vendor management, space planning, health and safety compliance, and employee services.
What your day-to-day will look like:
What this job involves - As a Facilities Manager supporting our financial services clients, you'll serve as the trusted on-site leader responsible for delivering exceptional workplace experiences that enable business performance. This role demands a strategic mindset combined with hands-on operational excellence, as you'll oversee all aspects of facility operations including maintenance, vendor management, space planning, health and safety compliance, and employee services.
What your day-to-day will look like:
- Support the IFM Director in implementing strategic goals and projects while developing innovative programs and processes that reduce operating costs and increase productivity in partnership with client stakeholders
- Oversee all facilities reporting requirements including monthly, quarterly, and annual reports, ensuring accurate documentation and timely delivery in accordance with client policies and record-keeping standards
- Manage work assignments and performance of building technicians, vendors, and contractors, ensuring seamless service delivery that meets established service levels within prescribed budgets
- Lead the development and management of capital and expense budgets, preparing operating reports, monthly forecasts, and variance analyses in close collaboration with client representatives
- Ensure client satisfaction by providing responsive leadership and creative solutions that maintain positive relationships and seamlessly integrate real estate and facilities operations
- Drive achievement of Key Performance Indicators outlined in the annual performance plan and Objectives of the Performance Agreement for the position
- Manage the CMMS system with strict adherence to all work order processes and procedures, ensuring accurate tracking and documentation of facility activities
- Oversee contractor activities on-site, ensuring compliance with all client and JLL policies related to service delivery, safety, and regulatory requirements
- Supervise the overall delivery of contracted services, verifying that all services meet quality standards and compliance obligations established by both the client and JLL
- Manage small facilities management projects as requested and perform additional duties as assigned to support operational excellence
- Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis.
- 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant
- Strong leadership & management skills
- Strong interpersonal skills
- Strong communication and presentation skills
- Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
- Computer proficiency in CMMS systems
- Facilities Management Professional (FMP), Certified Facility Manager (CFM), or similar professional certification
- Previous experience supporting financial services clients or working in highly regulated corporate environments with stringent security and compliance requirements
About the company
Company website•Real Estate
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.