Harte Hanks Sales Development Representative

Harte Hanks

Jacksonville, FL

Full-time•

Sales Development Representative

Who We Are

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Position Overview

We are seeking a results-oriented, motivated ‘hunter/gatherer’ who is laser-focused on generating new business. Specifically, you will play a pivotal role in helping us maintain and develop our position as a leader in sales optimization through innovation. You will achieve this by acquiring highly desirable net new Clients and crushing your quota.
On a day-to-day basis, you will be responsible for conducting Best Practice inbound response maximization and delivering high velocity outreach activity to generate net-new Client opportunities. To thrive in this role, you will keep up with industry trends, competitive landscape, and client needs.

Key Responsibilities

Create, discover and qualify new sales opportunities through direct response marketing, outreach activities leveraging partner and your personal network
Present HH and services to prospective clients to educate decision-makers, gain their trust and commitment to next actions required in the sales process
Manage sales lifecycle from Prospect Identification to Opportunity Identified within all target segments assigned
Deliver discovery calls and support creation of proposals, quotations and detailed Statements of Work aligned to specific prospect needs
Matching Client needs to Customer Care product and service offerings in accordance with standards and pricing through collaboration with VP Demand Generations (?) proposition and positioning
Maintain strong lines of communication with business leaders, providing detailed insights into the sales pipeline
Keep records of all sales activities and engagement to include detailed notes and insights
Manage time and energy effectively between prospects, clients, and projects

Requirements

Superior Sales Experience

3-5 years of proven hunting & closing experience
Consistent overachievement of quota goals
Prior experience having successfully managed a full sales lifecycle
Knowledge of market research, sales, and negotiating principles
Ability to understand Harte Hanks' target account profile, quickly determining the best offer for the right customer to sell various pricing packages.

Excellent Presentation And Communication Skills

Experience executing detailed product presentations and web demonstrations to C-level sales executives, VPs, directors, and managers
Experience establishing and leveraging strategic C-level relationships
Excellent listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new advocates
Excellent organization and time-management skills

Relationship Management & Emotional Intelligence

Ability to build strategic relationships
High level of empathy - it’s important for our AEs to be a good person to peers and prospects
Highly collaborative - prioritizing ‘we’ and not focusing on ‘me’

Technical Skills

Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)
Advanced knowledge of CRM software (Hubsot or Salesforce preferred)
Experience with Cadence Management software (SalesLoft, Outreach, etc.) preferred

What We Offer

Equal Opportunity Employer / M / F/ H / V

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