ITO Business Analyst

Location Glasgow

Job Details

DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB.

AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world.

THE TEAM

At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do.

Does AAB sound like a good fit for you? We currently have an opening for an ITO Business Analyst to join our team.

THE ROLE

ITO Business Analyst – Glasgow

Role Purpose

The ITO Business Analyst plays a critical role in supporting primarily the strategic delivery of M&A integrations and transformation transitions across the Group. The role is responsible for analysing, mapping and resolving operational, technological, financial and brand challenges to ensure each programme is planned, sequenced and executed effectively. This role acts as the analytical engine behind integration & transition planning - providing clarity on current and future state, identifying dependencies and risks, and ensuring that activities deliver tangible business outcomes. The postholder also contributes to the ongoing development and evolution of theIntegrations Playbook, embedding best practice and driving consistency across all integrations.

Key Responsibilities

• Lead analysis of inputs, data and processes to inform sequencing, planning and risk mitigation.
• Support the Head of Value Realisation to ensure transition activities are built on deep insight and are supported by appropriate insight.
• Support the Integrations Director and Integrations Programme Managers in developing detailed integration plans aligned to strategic and operational objectives.
• Work with workstream leads (Operations, Finance, Technology, People, Brand, etc.) to understand current state, future state and gaps requiring resolution.
• Build and maintain dashboards, trackers and analytical tools to monitor progress, dependencies and value realisation across integration programmes.
• Develop clear documentation including process maps, business requirements, impact assessments and decision logs.
• Identify and communicate interdependencies across workstreams, escalating issues and providing data-driven recommendations to aid decision-making.
• Contribute to the ongoing enhancement of the Integrations Playbook, ensuring lessons learned and best practices are captured and embedded.
• Support governance and reporting activity - preparing updates for the Integration & Transformation Office, Opex Group, Steering Committee and key stakeholders.
• Champion data integrity, consistency and traceability across artefacts, ensuring accurate and timely reporting.
• Drive collaboration and transparency across cross-functional teams, acting as a trusted liaison between business, technical and programme delivery stakeholders.
  
  

Key Skills & Experience

• Strong background as a Business Analyst within transformation, integration, or complex organisational change environments.
• Demonstrable experience in analysing and resolving cross-functional challenges across operations, technology, brand or finance domains.
• Highly proficient in using analytical and visualisation tools (e.g. Power BI, Excel, Miro, Lucidchart, MS Project, or equivalent).
• Excellent stakeholder engagement and communication skills, with the ability to translate complex data and dependencies into clear insights and actions.
• Skilled in process mapping, requirements gathering, gap analysis, and documentation of business and technical needs.
• Comfortable working with complex, incomplete or ambiguous data and turning it into structured, actionable intelligence.
• Experience supporting M&A or post-deal integration programmes highly desirable.
• Collaborative, delivery-focused and adaptable — able to thrive in a fast-paced, multi-project environment.
• Familiarity with Microsoft 365, Teams, and project and portfolio management tools.
  
  

At AAB you will have tremendous opportunities that will meet your career aspirations, working in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates.

AAB Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclaimer

Unsolicited CVs sent to AAB by Recruitment Agencies will not be accepted for this position. AAB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Salary Competitive