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Key Account Manager

ADI Global Distribution

Oude IJsselstreek, Gelderland, Netherlands

Full-time

Business Development, Sales / Marketing, Customer Service

Job Description

We are seeking a proactive and results-oriented Key Account Manager to oversee and develop strategic relationships with our key clients across the EMEA region. This role involves managing large-scale accounts within the electronic security distribution sector, ensuring customer satisfaction, and driving business growth through tailored solutions and excellent service. You will be the main point of contact that is responsible for the overall relationship in the Netherlands, with the leadership of select International Accounts customers and our local Country leadership team. You will be accountable for leading strategic growth in assigned international accounts. This role requires strong communications, leadership, and strategic thinking skills, along with comprehensive knowledge of distribution sales, pricing, and account management best practices.

JOB DUTIES:

  • Primary Account Contact: Be the main point of contact for ADI and selected International Account customers in your country, building close relationships, and delivering first-class customer experience.
  • Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists and store teams to drive revenue and margin growth in the local area.
  • Customer Lifetime Value: Unlock customers' potential through the value proposition of ADI to leverage the value of the customer lifetime.
  • Credit & Collections Support: Work with ADI’s Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
  • Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies. (SFDC, PROS Guidance, SAP )
  • Account Profiling: Maintain up-to-date profiles by utilizing Profile Sheets and in-house documentation to guide sales strategy and tactics.
  • Exclusive Brands Strategy: Develop and implement a strategy for expanding use of ADI’s Exclusive Brands within every National Account group you are responsible for.
  • Opportunity Management: Manage opportunities through the use of Salesforce, keep the pipeline active, and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability.

YOU MUST HAVE:

  • Minimum 5 years of Outside Sales experience
  • Strong understanding of electronic solutions, products, and market dynamics.
  • Fluent in English & Dutch

WE VALUE:

  • Solid MS Office skills (Word, Excel, Outlook, PowerPoint) and Salesforce experience
  • Exceptional customer service and relationship-building skills
  • Excellent communication, negotiation, and interpersonal skills.
  • Experience working in a corporate environment managing both internal and external stakeholders

WHAT'S IN IT FOR YOU:

  • Competitive salary package with commission
  • Opportunity to work for a global business
  • Excellent career progression opportunities
  • Company car
  • 25 vacations days, 6 ADV days
  • Pension plan
  • Fisc free benefits

About Us

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

JOB INFO

Job Identification : 18291

Job Category : Account Management

Posting Date : 2026-04-23T08:03:31+00:00

Job Schedule : Full time

Locations : Horizon Lage Mosten 49-61, Breda, 4822 NK, NL

(Remote)

Incentive Eligible : SIP

Business : ADI Global Distribution

Hiring Salary Range : At Resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.

About the company

Company websiteComputers and Electronics Manufacturing, Appliances, Electrical, Electronics Manufacturing, IT Services and IT Consulting

ADI | Snap One is a premier distributor serving 110,000+ customers worldwide with comprehensive security, audiovisual, and smart living solutions. With over three decades of industry expertise, we've built lasting partnerships as the preferred choice for professionals across the technology integration sector.
Comprehensive product portfolio Our curated selection spans 400,000+ products from 1,000+ trusted brands, complemented by exclusive in-house manufactured solutions. From residential home automation to commercial-grade infrastructure, we deliver innovative technologies that prioritize reliability and exceptional user experiences.
End-to-end support and services We provide expert guidance throughout the entire project lifecycle — from initial design and configuration to ongoing technical support. Our flagship OvrC Remote Management platform enables seamless device management, configuration and troubleshooting across networks, supporting both our exclusive brands and leading distributed products.
Additional services include: Systems design consultation, comprehensive training programs, rewards initiatives, project registration support, and dedicated technical assistance.
Flexible purchasing solutions Customers enjoy convenient shopping options through our retail locations and online platform, with multiple delivery methods and in-store pickup available to meet diverse operational needs.
Our commitment to innovation, quality, and customer success makes ADI | Snap One the trusted technology partner for today's connected world.