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Key Account Manager // Telecommunications

Talent

Sydney, New South Wales, Australia

Full-time

Business Development, Sales / Marketing

We are looking for a Key Account Manager within the telecommunications or managed services sector to join mid-sized, founder-led Australian technology and services business with a strong local presence and long-standing customer base. The culture is tight, loyal, and built around people who genuinely enjoy working together, 15-to 20-year tenures aren’t unusual!

They’re also moving into brand-new York Street offices with a state of the art fit-out, creating a modern, high-performance workspace in the heart of the CBD.

What Stands Out

  • Strong tenure and supportive team culture
  • 30+ staff in Sydney, 60 offshore in operations/support
  • Quarterly business reviews followed by social events
  • Hybrid working (2-3 days in office)
  • 90-foot company yacht to use for client entertainment

About The Role

  • We are looking for an experienced Key Account Manager to manage either top government or enterprise customers.
  • The role will involve maintaining revenue (including renewals), with a strong focus on account growth and expansion.
  • Looking for someone who is experienced in managing accounts as well as opening whitespace (new business) within these clients.
  • The position will most likely be 70% account management, 30% expansion.
  • This role suits someone who is a highly experienced account manager within the sector who loves long-term relationship building and driving new business growth within the enterprise sector.

What Are We Looking For

  • Experienced account manager who has sold into either enterprise or government accounts.
  • Telecommunications or managed services industry background a must
  • Experienced with driving new business within existing accounts (driving expansion).
  • Proven track record of success in driving renewals and maintaining existing revenue.

APPLY NOW!

About the company

Company websiteStaffing and Recruiting

Talent is a global recruitment specialist which brings together experts in tech, transformation & beyond.

Founded in 1995, our vision is to change the game so our customers and our people can move forward fearlessly. We bring real value to people and organisations by building highly skilled and engaged teams, rethinking technology solutions and taking a people first approach to how we innovate our services.

Our values guide everything we do. Lead the way - strive for better - give a damn. We are determined to build a better world of work, giving back to our community through our social enterprise Rise by Talent, and aim to improve the lives of everyone we work with.

We’re delighted to have our efforts acknowledged with more than 50 awards globally in the past few years, including four Gallup Global Top Workplaces awards and Deloitte's Best Managed Companies. We are also proudly ISO 27001:2022 certified, demonstrating our commitment to the highest standards of information security.

Our specialist areas include:
• Agile & Scrum
• Architecture & Design
• Business & Systems Analysis
• Change Management & Transformation
• Cloud & DevOps
• Compliance, Risk & Regulatory
• Consulting
• Creative & Design
• CRM & ERP
• Customer Service & Call Centre
• Customer Success
• Cyber & Information Security
• Data & Business Intelligence
• Development
• Engineering (non-tech)
• Executive Leadership
• Finance & Accounting
• HR & Recruitment
• Infrastructure
• Legal
• Marketing & Communications
• Office Administration & Support
• Procurement
• Product Management
• Projects & PMO
• Sales & Business Development (SMB/Mid-Market/Enterprise)
• Sales Management & Leadership (SMB/Mid-Market/Enterprise)
• Sales Engineering / Pre-Sales (SMB/Mid-Market/Enterprise)
• Sales Support
• Sustainability & GreenTech
• Systems Administration & Engineering
• Tech Support & Helpdesk
• Telco & Communications
• Testing & Quality Assurance
• Training