NDIS Accounts Officer

About us

At Home Care is a nationally registered NDIS provider that is passionate about helping our clients achieve their lifestyle goals. Our exceptional team of people are some of the best in the business and are committed to upholding our reputation for providing an incomparable service.

At Home Care's services range from complex in-home care and nursing services for adults and children, through to social support, daily living assistance and community access for people living with disabilities across Australia.

We are on the search for our next superstar to join our team and are looking for a dedicated and passionate NDIS Accounts Officer! This role is based in our Osborne Park office. If you're enthusiastic about making a difference, we'd love to hear from you!

About the role

This position is responsible for the financial and reporting requirements of the NDIS client base, from client setup and costing/quoting of plans through to tracking and claiming for services delivered. In this role, you will work closely with the Area Managers, Engagement team, and the NDIS Optimisation and Strategy Advisor to ensure individual plans are utilised to their full potential, and to assist with reporting requirements as needed.

Key responsibilities include:

• Assisting with participant profile setup;
• Ensuring client details/records are maintained and accurate across company systems;
• Performing weekly payment claims and reconciliations for applicable participants;
• Investigating and resolving any irregularities or enquiries;
• Providing an accurate and timely update of participants’ plan trackers;
• Generating costings for proposed rosters and in support of NDIS planning reviews;
• Assisting with high complex quoting processes and supporting documentation as required by the NDIA
• Provide monthly reporting to clients and internal staff, or as and when required.

About you

To be successful in this role, you will possess the following:

• Proven experience in an NDIS accounts-related role, with a working knowledge of NDIS funding and the disability sector
• A minimum of 2+ years of NDIS experience is required for this role
• Exceptional communication and interpersonal skills
• Strong organisational and time management skills with attention to detail

Mandatory requirements

• National Police Certificate completed within the last 3 months
• Valid work rights in Australia are required for this position

Why join the At Home Care team?

You'll feel right At Home in no time! When you join the At Home Care team, you will complete an induction with one of our experienced in-house trainers.

As a member of the team, you will benefit from:

• Our one-of-a-kind workplace culture, connected by a team of people united by purpose
• A flexible work policy
• Our strong focus on wellbeing, including our free Employee Assistance Program (EAP) for use by you and your family
• Paid study assistance
• Being part of a fun team in a growing company, bursting with opportunity!

For more information, visit https://athomecare.au/work-with-us/ or call Sarah in our Recruitment Team on 9381 3344.

At Home Care values diversity and is committed to fostering an inclusive workplace. People with a disability, Aboriginal and Torres Strait Islander peoples, and people from culturally and linguistically diverse backgrounds are warmly encouraged to apply.