U.S. Orthopaedic Partners company logo

PATIENT ACCOUNT REPRESENTATIVE

U.S. Orthopaedic Partners

Birmingham, AL

Full-time

Health / Beauty / Fitness

General Summary of Duties: Coordination of accurate patient and insurance billing and

follow-up for timely recovery of surgical and clinical charges for patient services rendered.

Serves as clinical representative in communication with patient and insurance companies

concerning surgical and clinical charges.

Supervision Received: Reports to Business Office Manager

Supervision Exercised: None

Typical Physical Demands: Requires sitting for long periods of time. Working under stress

and use of a telephone required. Manual dexterity required for use of computer keyboard.

Typical Working Conditions: Working in an office environment.

Principal Duties: Process Remit Denials, add referring doctors and resubmit claims to

Medicaid, filing claims to secondary insurance, keying claims for secondaries to Medicaid

and BCBS, Work reports (following up on status of claims, calling in corrections to

Medicare) take credit card payments, assist clinical staff by answering questions about

insurance companies to guarantee proper payment for our services, assist patients with

insurance questions, key corrections into system and other duties as assigned.

Licenses, Certifications or Education Requirements: None

Experience, Knowledge, Skills and Abilities: Knowledge of guidelines for applicable

payers or primary, secondary and tertiary billing. Current knowledge of all electronic

software utilized in the billing department. Ability to follow and develop specific instructions

and set procedures. Ability to work to precise and established standards of accuracy to enter

data at a high rate of speed. Ability to work pleasantly and effectively with patients and

coworkers. Ability to communicate clearly.

About the company

Company websiteHospitals and Health Care

USOP is a full-service, integrated orthopedic care platform that provides the full continuum of musculoskeletal treatment to patients in the Southeastern U.S.

OUR MISSION
Consolidation has been the prevailing theme in health insurance for almost a decade, but its effects on the providers are certain. The same can be said about hospital systems. The best way to catch up to industry trends is through partnering with companies and providers who are leading those trends. U.S. Orthopaedic Partners is making a conscious investment in future industry opportunities and we want like minded partners to join our effort to maintain relevance.