Senior Membership Analyst

Career Title: Senior Membership Analyst

Department: Communications and Strategic Engagement

Salary: Competitive salary commensurate with experience

FLSA: Exempt

Note: Union dues are 1.44% of bi-weekly pay

Career Summary

The American Nurses Enterprise (ANE) is seeking to hire a Senior Membership Analyst

The Senior Membership Analyst is responsible for analyzing data to identify trends, insights, and opportunities that drive member engagement and retention. The role combines data analysis, business intelligence, and strategic thinking to help shape member engagement and the overall membership experience.

Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally

• Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive.
  
  

We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

What You Will Do

• Collect, clean, and analyze membership and engagement data
• Develop dashboards and reports to track key performance indicators (KPIs) such as member growth, retention, churn, satisfaction and engagement
• Identify data-driven insights and communicate findings to cross-functional teams
• Analyze membership behavior and segmentation to identify opportunities for better engagement, influencing member engagement strategies that the member engagement team is developing
• Support member engagement and member marketing activities with campaign targeting, A/B testing and performance tracking
• Monitor and evaluate the impact of member engagement activities and recommend improvements
• Work closely with member engagement and data governance team to align analytics with organizational goals
  
  

Education

What you bring to the American Nurses Enterprise:

• Bachelor’s degree in marketing or business
• Preferred advanced certificate or degree in analytics, digital marketing, or database management
  
  

Experience

• 5+ years of related work experience, with increasing responsibility over time
• Demonstrable professional experience transforming and analyzing complex digital data sets to drive actionable recommendations
• Proficient in data forecasting and modeling, A/B and multivariant testing techniques and best practices
  
  

Skills

• Strong project management skills
• Proficiency in SQL, Excel, Smartsheet, as well as other data visualization tools
• Experience with CRM and membership databases
• Knowledge of statistical analysis tools is a plus
  
  

Competencies

• Strong analytical and critical-thinking skills
• Excellent attention to detail and accuracy
• Effective Communication and presentation skills
• Ability to manage multiple projects and deadlines
• Collaborative mindset with a focus on continuous improvement
• Excellent facilitation, negotiation, and consensus building abilities
• A self-starter, able to take high level direction and execute tasks with minimal guidance
  
  

What ANE Offers You

Join us and support more than 5 million Registered Nurses in the United States.

Every role within ANE contributes to a healthier world through The Power of Nurses™.

An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care.

Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB)

Be a role model for embracing and empowering the uniqueness of every employee.

Continuously innovating through creative and strategic initiatives.

Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more.

Commitment to your career development and advancement through ANE learning and development programs (internally and externally).

Work Schedule

Hybrid employees must work a minimum of 20% in the office.

Location:

ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906

Learn More About The American Nurses Enterprise

https://www.nursingworld.org/ana-enterprise-jobs/

https://www.linkedin.com/company/american-nurses-association

The American Nurses Enterprise

Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF).

Equal Opportunity Employer

The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.