Sr. Experience Manager

Are you a natural leader who thrives in fast-paced environments, keeps projects moving with precision, and builds strong client relationships? Augeo is seeking a Senior Experience Manager to lead the delivery of high-impact brand experiences for corporate clients across meetings, incentive programs, conferences, and more.

This role is ideal for someone who combines project leadership with hands-on planning, has a strong background in event execution, and is energized by bringing complex experiences to life. You’ll be the day-to-day lead for clients and internal teams, ensuring every detail is aligned, every stakeholder is informed, and every experience exceeds expectations.

What You'll do

Project Leadership & Client Partnership

• Lead mid-to-large scale experience projects from kickoff through execution.
• Serve as the primary point of contact for clients, building trust through clear communication and reliable delivery.
• Facilitate client calls, present project updates, and guide strategic conversations.
• Manage project timelines, budgets, and internal workflows using agency tools and systems.
• Lead internal planning meetings and cross-functional collaboration.

Experience Planning & Execution

• Design and execute all elements of the experience lifecycle: agenda creation, venue planning, food & beverage, transportation, gifting, and more.
• Collaborate with design and sourcing teams on creative concepts and vendor selection.
• Oversee vendor negotiations, contracts, and onsite staffing plans.
• Travel for site visits and onsite execution (approximately 25%).

Post-Event Wrap-Up

• Lead post-project reconciliation and billing processes.
• Conduct internal debriefs and contribute to continuous improvement.

What You Bring

• 6–8 years of experience in event planning and client services (agency experience preferred).
• Proven success managing complex projects with multiple stakeholders and moving parts.
• Strong leadership and relationship-building skills.
• Exceptional organization, attention to detail, and follow-through.
• Ability to adapt quickly, communicate clearly, and lead with positivity.
• Professional presence and poise in all client interactions.

You’re a Fit If You Are…

• A confident project leader who thrives on making things happen.
• Energized by building relationships and delivering memorable experiences.
• Resourceful, proactive, and calm under pressure.
• Collaborative and entrepreneurial, with a client-first mindset.
• Curious about new ideas and passionate about the experience industry.

Please note: Applicants must reside in one of the following states: KS, MN, MO, CA, CO, FL, IL, NE, OH, OK, SC, NC, TX, GA, NY, WI