Storage Operations - Administrative Assistant
Adams Property Group
Charleston, SC
Administrative / Clerical
Fast-paced commercial real estate company seeking a highly skilled and proactive Administrative Assistant to provide comprehensive administrative and operational support to our self-storage department. This pivotal role requires exceptional organizational skills, communication, discretion professionalism, and the ability to manage diverse responsibilities in a dynamic corporate environment. This role is crucial for ensuring the smooth administrative functioning of our multi-site self-storage portfolio, supporting our managers, and contributing to the overall operational efficiency of our self-storage operations.
Property Operations Support
- Serve as a point of contact for managers across multiple self-storage locations, assisting with select inquiries and directing complex issues to the appropriate party.
- Assist with the onboarding and offboarding of properties, including coordinating system access, vendor setup, project scheduling, product ordering, marketing design, and contract execution.
- Maintain and organize property-specific files, including vendor contracts, compliance records, and marketing assets.
- Coordinate the dissemination of operational policies, procedural updates, and company-wide communications to field teams.
- Support the rollout of new operational initiatives or software updates to property staff.
- Assist the operations team with escalated billing disputes, or complex account adjustments.
- Process and track refunds, NSF’s, chargebacks, and other account credits as authorized.
- Assist with administrative aspects of vendor management for all properties.
- Coordinate select emergency repair requests across the portfolio, liaising between on-site managers and approved vendors.
- Pull reports from various platforms (e.g., SiteLink, Yardi, Planner Hub, DropBox), compile data, and assist in analyzing property performance metrics.
- Prepare weekly, monthly, and quarterly reports, highlighting key trends and areas for attention.
- Audit property data for accuracy and consistency across the portfolio.
- Process expense reports.
- Handle confidential information with the utmost discretion and professionalism.
- Bachelor's degree preferred; Associate's degree with equivalent experience will be considered.
- 3-5+ years of progressive administrative experience, with at least 2 years specifically supporting property management operations, real estate, or a multi-unit service business.
- Experience with property management software (e.g., SiteLink, Yardi, StorEdge) is highly preferred.
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
- Exceptional written and verbal communication skills, with a keen eye for detail and professional grammar.
- Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands in a fast-paced corporate environment.
- Strong analytical and problem-solving abilities.
- Unwavering professionalism, discretion, and integrity when handling sensitive information.
- Proactive, self-motivated, and able to work independently with minimal supervision.
- Excellent interpersonal skills and the ability to build effective working relationships the team.
- Candidates must pass a drug screening, criminal background, and credit check to qualify.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
About the company
Company website•Leasing Non-residential Real Estate
Adams Property Group is a vertically integrated commercial real estate investment, development, and management firm headquartered in Charleston, South Carolina.
With a diversified portfolio spanning retail, industrial, mixed-use, and self-storage assets, Adams Property Group focuses on creating long-term value through strategic development, thoughtful asset management, and strong community partnerships.
Through its affiliated construction company, A.L. Adams Construction Company, the firm brings a fully integrated approach to real estate—overseeing projects from concept and development through construction, operations, and long-term asset performance.
Adams Property Group’s self-storage platform operates a growing portfolio of facilities across the Southeast, providing best-in-class property management, operational expertise, and third-party management solutions for owners and investors.
Adams Property Group is a Charleston, South Carolina–based commercial real estate investment, development, leasing, and management firm operating throughout the Southeastern United States.
The firm focuses on the acquisition, development, and operation of retail, industrial, mixed-use, and self-storage properties, delivering strategic investment opportunities and long-term value across its portfolio.
Working alongside its affiliated construction partner, A.L. Adams Construction Company, Adams Property Group offers a vertically integrated platform that spans development, construction, leasing, operations, and asset management.
With a growing self-storage platform and an expanding presence across the Southeast, Adams Property Group is committed to creating high-quality real estate that supports businesses, strengthens communities, and drives lasting value.