Technical Account Manager
Pimula
Alexandria, Alexandria, Egypt
Sales / Marketing, Business Development
In the technical account manager role, you will play a major part in the pre-sales and post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients.
Required Skills And Qualifications
- Technical background (web/software development)
- Excellent communication and interpersonal skills
- Strong team management skills
- Ability to work under pressure and apply problem-solving skills
- Excellent English, written and spoken – Knowledge of sales software
- Have briefing meetings for new projects and communicate the project’s requirements to the team
- Assign tasks to the technical team and report to the client on each milestone
- Plan the project’s tasks, milestones, and timeframes
- Follow up with the technical team on daily tasks
- Ensure deadlines are being met
- Have frequent meetings with existing clients
- Build strong relationships with our clients and ensure satisfaction
- Evaluate the clients’ needs and fulfill requests in a timely manner and at the requested quality
Job Type: Full Time
Job Location: Alexandria Egypt
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About the company
Company website•Marketing Services
Pimula is a fully integrated digital marketing agency that crafts beautifully useful connected digital ecosystems that grow businesses and build enduring relationships between brands and humans.
We’re currently living in a world in which convenience and connectedness are no longer just nice-to-haves, they’re at the center of our everyday activities. Thanks to the connected world, an idea in one continent could possibly mean a huge business in another.
At Pimula, we simply consider ourselves as a new generation agency, a mix between the big agencies world and the startup ecosystem.
Turning Clients into Partners for Success
Since established, Pimula has been fortunate enough to work with some of the most influential brands, influencers, and entrepreneurs from all over Egypt, the Middle East & North Africa (MENA). Their digital marketing requests were far from typical. That inspired us to keep the innovation wheel rolling.
Composed of a team of multi-skilled & curious digital specialists, we are always hungry to take on new projects.
Simply put, we combine digital craftsmanship with bold innovative thinking to deliver user-first digital solutions.