Transportation Dock Supervisor - PM
Newrest
Atlanta, GA
Business Management / Project / Planning, Manufacturing / Production
Essential Functions
- Maintain weekly schedule, manage coverage needs, and request additional team members as need demands.
- Effectively delegate duties to Leads for coverage needs.
- Act proactively throughout the shift to ensure that Dock performance standards are met regarding staging, security checks, loading, and KDT times.
- Track daily team performance; provide daily and weekly reporting on KDT performance, security updates, and team performance metrics.
- Ensure that any flights with compressed or at-risk timelines are managed according to At-Risk Flight SOP.
- Build and lead a strong team that proactively manages the dock space while ensuring cleanliness, hygiene, and safety standards are met.
- Conduct or ensure daily communication meetings with team.
- Identify areas for improvement and develops action plans to increase performance.
- Coordinate with all related departments to ensure that all operational goals are met.
- Coach team members on performance so that individual, team, and departmental goals are met.
- Conduct corrective action meetings based on team member performance.
- Ensure that team members are up to date and compliant with training, safety initiatives, and safety culture.
- Practice and promote the 4 Core Newrest Values: Simplicity, Humility, Efficiency, and Responsibility.
- Maintain a sense of positivity and professionalism in their communications and execution of duties.
- Effectively complete all other duties as directed by management.
- Regular and timely attendance is expected for the position.
- Perform other duties as assigned.
- Bachelors in Operations, Logistics, Business Management, or related field preferred
- 2-4 years’ experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry managing employees
- Strong leadership experience with experience in turnaround environments
- Strong communication skills with ability to communicate with non-exempt to upper management levels
- Ability to effectively handle conflict and de-escalate emotionally charged situations
- Good understanding of OSHA, HR, and other employment laws
- Good knowledge of investigation procedures and root cause analysis
- Understanding of lean manufacturing principles and operational processes
- Strategic thinker with creative and excellent problem solving and decision-making skills
- Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment
- Aptitude in showing self-initiative and follow-through
- Detail-oriented and ability to see big picture
- Strong ability with Excel, Word, and PowerPoint
- Excellent organizational and motivational skills
- Outstanding attention to detail and observation ability
- Strong analytical skills for interpretation of data to effectively manage risk
- Ability to effectively collaborate with site operations, functional leaders and external clients and vendors
- Free lunch every day
- Medical, dental, and vision insurance for you and your family
- Health Savings Accounts
- Life insurance paid by companyl
- Additional life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) with company match
- Employee Assistance Program
- Transportation assistance
- Paid Time Off
- Sick Leave Award
- Holiday pay
- Recognition and incentive programs
About the company
Company website•Food and Beverage Services
Founded in 1996 under the name Catair, the Newrest group, chaired by Olivier Sadran, is today the only operator involved in all sectors of catering and associated services. Our activities cover airline catering, buy-on-board, onboard duty-free, concession catering, remote sites and Facility Management services, railway catering, as well as airport and highway catering concessions.
With a team of 60,000 employees present in 54 countries, Newrest is proud to report a turnover of 2.5 billion euros in 2024, making us the world's leading independent player in airline catering. At the end of the 2024 fiscal year, 96.5% of the group's capital is held by its management, composed of 541 employees, while Naxicap, a long-time partner, holds 3.5% of the capital.
At Newrest, we are committed to a process of continuous improvement and innovation to provide quality services to our clients. We also value the well-being and advancement of our employees and managers. Sustainable development and respect for social and environmental values are at the heart of our activities.
Join us to be part of a dynamic and innovative company, where your talent and passion for excellence will make a difference. Together, we will continue to push the boundaries of catering and associated services.