- Operations Management: Oversee daily customs clearance for air, ocean, and ground imports. Manage all interactions with US CBP, ISF, and CFS, including Remote Location Filing (RLF) and out-port entries.
- Financial Oversight: Ensure timely payment of all duty statements, ACH, and PMS in accordance with corporate guidelines for duty advancements.
- Compliance & Technical Expertise: Review and approve complex HTS classifications and valuation determinations. Assist with harmonized tariff research, binding rulings, and protests.
- Regulatory Liaison: Act as the primary point of contact for CBP and other government agencies at local and national levels.
- Process Improvement: Develop and document standard operational processes to institutionalize best practices. Monitor performance metrics, including entry accuracy and clearance times.
- Customer Support: Educate clients on compliance requirements and collaborate with operations and customer service teams to resolve clearance issues.
- Strategic Leadership: Manage and mentor staff, conduct performance reviews, and handle hiring. Develop departmental goals aligned with the company vision and manage key client margins to drive improvement.
- 5-7 years of customs brokerage experience within a freight forwarding environment.
- 3-5 years of demonstrated leadership or supervisory experience.
- Active U.S. Customs Broker License (Required).
- Certified Customs Specialist (CCS) certification.
- Strong knowledge of HTS classification, valuation, PGA requirements, and trade regulations.
- Proficiency with ABI systems and brokerage software.
- 3-5 years of experience with CargoWise software.
- Excellent customer service and negotiation skills.
- Strong verbal and written communication with a high attention to detail.
About the company
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W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.