The Account Manager will be responsible for managing client accounts, building and maintaining strong relationships with clients, and ensuring client satisfaction. They will also be responsible for identifying new business opportunities and collaborating with internal teams to develop and implement effective strategies.
Role Responsibilities
- Handle day-to-day communication with retail merchants and their teams
- Respond promptly to any business requests they may have
- Develop commercially viable and compelling new products for your assigned categories
- Prepare materials for sales meetings including product samples, sales presentations, and item and costing information.
- Clearly communicate buyer’s expectations of products and execution of product delivery for modular and promotions purchases to clients in writing
- Deliver sales and profitability targets
- Build customer relationships at the buyer level and facilitate connectivity in other functional areas
- Execute consumer and shopper driven strategies for their customers
- Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits
- Provide analytical and presentation support
- Develop and execute Customer & Category Strategic Development and annual operating plan
- Negotiate and manage EDLC Costing to create customer and company value by consistently measuring and enforcing trade terms and identifying opportunities for improvement
- Works with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy Works with Product Development and client teams to create winning, high value, great package products.
- Excellent communication and interpersonal skills
- Strong customer relationship management skills
- Ability to understand and analyze client needs
- Experience in account management or a similar role
- Knowledge of ecommerce and retail industry
- Ability to work well under pressure and meet deadlines
- Bachelor's degree in Business, Marketing, or a related field
- Direct sales experience with Walmart is required
- Strongly prefer candidates with experience in private label sales
- Experience with Walmart Luminate is considered a significant advantage
About the company
Company website•Wholesale Building Materials
GreatStar Tools USA is part of Hangzhou GreatStar Industrial Co., Ltd., -- the leading global developer, manufacturer, and supplier of tools found in over 100 countries worldwide. GreatStar’s philosophy is firmly rooted in the idea that the excellence of a product depends on innovation and quality and by meeting customers’ needs through a culture of integrity, research & development, and attention to detail. Our world-class team has delivered unprecedented growth in our global business.
Established in 1993, GreatStar is the leading manufacturer of hand tools in Asia, serving DIY and professional and industrial markets worldwide. GreatStar also manufactures a full range of specialty tools for drywall, masonry, painting, tiling, plumbing and automotive applications, as well as power tools, tool sets and flashlights. GreatStar’s culture of innovation, firm commitment to R&D, and extensive customer insight ensure its family of leading brands and high-quality products meet the specific needs of the consumers and professionals they serve.
GreatStar Tools USA is guiding global operations for iconic American tool brands: Arrow Fastener, Pony Jorgensen, Goldblatt, SK Tools, Shop-Vac, and Prime-Line – many of these brands have been part of the American landscape for over 100 years.
We recognize your career path is as individual as you are, and our priority is to help you meet your professional goals. Explore our American entrepreneurial spirit and innovative culture and see how our professional development creates empowered leaders.