Delhi, DL, IN Noida, UP, IN
Areas of Work: Sales & Marketing Job Id: 14618
External Job Description
Job Purpose
Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.
Business Responsibility Areas
- Monitoring daily updates of all activities on the Paint Assist app.
- Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
- Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
- Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
- Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
- Handling escalated customer & dealer complaints ensuring high satisfaction scores
- Executing business generation initiatives in the assigned territory to generate business
- In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
- Provide guidance to customer associates for pitching & conversion of focus products at the sites.
- Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
- Monitoring all ongoing / WIP sites to ensure on time work completion.
- Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
- Minimum of 50% marks throughout education without any backlogs
1-2 years of experience in sales function in any organization
About the company
Company website•Manufacturing
They say home is where the heart is. Which is why, since 1942, we’ve been helping customers transform empty properties to homes by dressing them up in warm hues, pastel shades and cool colours, to create spaces that truly represent you.
Asian Paints has a lot of identities. We have been India’s largest paint company for almost 50 years and are part of the top 10 decorative paint companies worldwide. We have operations in 14 countries, and manufacturing facilities in 27 global locations. Having subsidiaries in India and abroad, Asian Paints encompasses the best of Indian and global traits, homegrown and international qualities. Our subsidiaries are Berger International, Scib, Taubman, Apco, Ess Ess. We have joint ventures with PPG in automotive and industrial paints and Sleek International Modular Kitchens.
With different strokes for all types of folks, we have paints ranging from luxury enamels to economic quality distemper in all shades imaginable.
Despite our phenomenal growth in the paint segment, we didn’t just stop there. We expanded with our wallpaper range - Nilaya, wall stencils, wood finishes, adhesives and waterproofing solutions. We listened to our customers when they asked for hassle-free painting services and now provide end-to-end servicing in multiple cities. We constantly innovate with service offerings – from colour consultancy at home, online consultancy services, to providing inspiration centres through Colour stores.
Our reputation often precedes us but we have never let that be our resting laurel. We constantly strive to push boundaries – not only by creating more sustainable ways of carrying out extensive community initiatives that touch the lives of people, but also through our operations. Our people are passionate, innovative and work with integrity. Our actions reflect these values and our businesses across the globe ensure they maintain the quality of work and standards of excellence we are known for.