Application Portfolio Management (APM) Data Steward
The APM Data Steward is responsible for maintaining the integrity, accuracy, and completeness of all entries within the Application Portfolio Management (APM) system of record. This role ensures that all application data is validated, consistently aligned to enterprise standards, and vetted with the appropriate technology and governance teams prior to any updates or changes. The position plays a critical role in enabling effective technology asset lifecycle management, risk management, and regulatory compliance.
Key Responsibilities
- Data Accuracy & Maintenance within APM and TDAR.
- Maintain and oversee all records within the APM system of record, ensuring accuracy, consistency, and completeness.
- Regularly review application entries for currency, alignment with taxonomy (application categories, business services, technical services), and compliance with enterprise standards.
- Monitor for duplicate, incomplete, or inconsistent records and take corrective actions.
- Change Request Vetting & Governance
- Review and validate requests for new entries, updates, or decommissioning of applications.
- Complete all Request tickets for additions and modifications ensuring all proper work notes are documented in the appropriate tickets.
- Partner with technology owners, application owners, and governance stakeholders to ensure proposed changes are vetted, approved, and aligned with enterprise processes.
- Ensure changes adhere to Configuration Management Database (CMDB) and Common Service Data Model (CSDM) structures.
- Stakeholder Engagement
- Act as the primary liaison between Application Owners, Technology Owners, ServiceNow platform teams, and ETAM Governance.
- Provide guidance on APM standards, data entry requirements, and compliance expectations.
- Support periodic reviews with risk, compliance, and audit teams.
- Reporting & Controls
- Generate reports and dashboards to track application data quality, exceptions, and remediation progress.
- Monitor compliance with enterprise Technology Asset Management (TAM) standards, OSFI B-13 requirements, and internal policies.
- Contribute to Key Performance Indicator (KPI) and Key Risk Indicator (KRI) reporting for APM.
- 3+ years experience with Service Now, in Application portfolio management, strong understanding of CSDM framework,
- Experience with IT Governance, data stewardship and risk/audit processes
- Excellent attention to detail and commitment to data quality.
- Strong analytical and problem-solving skills, with ability to identify and resolve data inconsistencies.
- Ability to collaborate with cross-functional technology teams and business stakeholders.
- Clear communication and documentation skills to articulate standards, decisions, and outcomes.
- Proactive mindset with the ability to enforce governance controls while enabling business needs.
Qualifications: BACHELOR OF COMPUTER SCIENCE
About the company
Company website•IT Services and IT Consulting
Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.
Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert