Human Resources Manager
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Cleveland, OH
Human Resources
Essential Functions
- Serve as a strategic HR partner to leadership across departments by advising on employee relations, workforce planning, organizational effectiveness, talent development, succession planning, and change management initiatives.
- Develop, mentor, and hold direct reports accountable for performance, professional growth, customer service standards, and achievement of departmental goals.
- Lead and support employee relations for Goodwill Administration and Mission (C&A and Compass), including conducting investigations, ensuring proper procedures are followed regarding disciplinary actions, terminations, performance appraisals, etc.
- Ensure direct reports maintain accurate documentation, timely follow-up, and high-quality customer support for all levels of leadership in the agency.
- Oversee and support HR operational functions, including onboarding, unemployment, employee relations, HRIS (UKG) & GII reporting processes.
- In partnership with the VP, ensures agency compliance with agency HR policies, procedures, federal and state employment laws, including EEO, ACA, COBRA, FSLA, ADA, and FMLA. Support HR data analysis efforts to ensure compliance with federal and state employment laws, organizational standards, and applicable CARF and GII requirements.
- Lead all unemployment (claims) processing and attend unemployment hearings, as required.
- Responsible for ensuring a safe environment for direct reports and leading the team in following established safety policies and guidelines. Takes a proactive role and serves as a role model in following safety policies and procedures. Provides support, empowers, and provides reinforcement to staff in addressing identified safety concerns.
- Perform additional duties and special projects as assigned.
- Master's Degree in Human Resources, Business Administration, or related field.
- PHR/SPHR or SHRM-CP/SCP certification required. Must have a valid driver's license and automotive insurance, and provide proof of valid automotive insurance.
Background check required.
Job Posted by ApplicantPro
About the company
Company website•Non-profit Organizations
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is a 501(c)3 Non-Profit that works to improve the quality of life and employment opportunities for all people. Our Mission Services Department offers a wide variety of programs and services that help local individuals build the life and employment skills they need to succeed. Goodwill operates Thrift Stores to supplement funding for these programs.
Looking for a career that makes a difference in your life and in the lives of others? Look no further! A career with Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. gives you the opportunity to do just that - and have fun doing it!
What makes Goodwill a unique employer? Our Beyond Great Program: Beyond Great Training for every employee consisting of customer service training (internal and external), how to enjoy work, going beyond great in all areas, fun days each month, shooting star recognition programs and more. Based on the book, The Dream Manager by Matthew Kelly, our on-site Dream Facilitators help employees articulate and achieve their personal and professional dreams. We offer a Wellness Program with annual health fair/screening, healthy-focused agency-wide campaigns and direct access to a health coach. Our Emerging Leader Program pairs up-and-coming leaders within Goodwill with mentors for a one-year program. Choose a career that allows you to grow and develop both personally and professionally within a fun environment – choose Goodwill!