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Nationwide Children's Hospital company logo

Trauma Care Manager

Nationwide Children's Hospital

Columbus, OH

Full-time

Health / Beauty / Fitness

Overview

Provides trauma-informed case management for youth affected by human trafficking, exploitation, abuse, and victimization. Conducts assessments, develops service plans, coordinates community resources, and supports client safety and well-being. Provides crisis intervention, safety planning, advocacy, and ongoing support while collaborating with multidisciplinary teams. Maintains documentation and promotes healing, stability, and empowerment.

Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.

Job Description Summary

Provides advocacy, support, and case management to adults who are at risk for or have experienced interpersonal family violence or intimate partner violence.

Job Description

Essential Functions:

  • Engages in consistent supervision and collaborates with interdisciplinary teams for risk reduction, prevention, and legal reporting of suspected family violence.
  • Contributes to program development, utilizing evidence-based techniques including safety risk assessment and planning, providing access information on community resources, and integrating services with community partners.
  • Maintains and documents advocate practice in accordance with various regulatory standards, ensuring proper patient referrals and continuity of care for comprehensive service provision. Manages subpoenas and provides court testimonies as directed by NCH legal services.
  • Supports client and staff safety through patient safety initiatives and organizational development.
  • Participates in in-service training on family violence and provides psycho-educational support to victims. Assists therapists with advocacy and case management support when needed.
  • Interacts with various social and legal entities, providing in-home and community advocacy and support to families or adults who are at risk for or are survivors of interpersonal family violence or intimate partner violence.

Education Requirement

Bachelor’s Degree in social work, counseling, or related field, or equivalent experience required.

Licensure Requirement

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills

  • Excellent verbal and written communication, interpersonal, customer service, and teamwork skills.
  • Ability to manage confidential information in a complex hospital environment and community settings.
  • Working knowledge of relevant community resources and systems.
  • Working knowledge of interpersonal family violence and human development.
  • Motivational interviewing skills and fundamental knowledge of pathways to safety and independence for survivors or families at risk.

Experience

Two years of experience working with family violence victims, preferred.

Physical Requirements

OCCASIONALLY: Cold Temperatures, Hot Temperatures, Working at Heights

FREQUENTLY: Bend/twist, Climb stairs/ladder, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Problem solving, Repetitive hand/arm use, Sitting, Squat/kneel, Standing, Walking, Working Outdoors

CONTINUOUSLY: Audible speech, Driving motor vehicles (work required) *additional testing may be required, Hearing acuity, Peripheral vision, Seeing – Far/near

Additional Physical Requirements Performed But Not Listed Above

Position may involve potential escalating events or interactions with others.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

About the company

Company websiteHospitals and Health Care

Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.

Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.

As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.