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American Cutting Edge, Inc. company logo

Account Manager

American Cutting Edge, Inc.

Dayton, OH

Full-time

Business Development, Sales / Marketing

Account Manager - Hybrid - (on campus 3 days per week after initial training).
Come grow with us!
C.B. Manufacturing and Sales Co., Inc. (CB Manufacturing) DBA American Cutting Edge was founded in 1965 by Charles Biehn Sr., based on three primary principles: customer service, value and quality. More than fifty years later, the company and its prominent brands, American Cutting Edge, Better Tools, and Great Lakes Industrial Knife continues its legacy of providing outstanding service and quality products which deliver real value in the market. Today, the company employs over 100 individuals with campuses in Miamisburg and Akron Ohio and several remote employees in California, Indiana and Pennsylvania continuing to execute the three principles every day by Cutting the Way to a Better World!
Join our award-winning culture! Named one of Dayton's Best Places to Work the last 5 years! At ACE we care about you and invest in your future. our culture fosters an environment of continuous success and fulfillment ensures that every member of our team thrives personally and professionally, achieving their highest potential.
Our continued success and dedication to our clients has created a need for a full-time Account Manager. We specialize in finding cutting solutions to problems that require expert, engineered assistance and custom blade parts designed to our client’s exact specification. We currently have thousands of products and solutions to assist with our clients’ evolving needs. Your project involvement may include various diverse industries including food, recycling, packaging or medical. If you want a great career, you will want to join the ACE Team.
Major Responsibilities Include
  • Building and maintaining B2B relationships. Providing excellent service to new and current customers.
  • Prospecting for new customers. We’ll give you the leads. You’ll be expected to contact businesses, overcome objections and convert those leads to sales.
  • Works with Purchasing/Resale staff to follow up on vendor delivery dates and product information.
  • Effectively communicating our products and services to our customers.
  • Negotiating and closing sales.
  • Maintaining a positive, professional and goal driven attitude.
  • Telephone sales work, both outbound and inbound.
  • Records all relevant customer contact into Customer Relationship Management Database.
Qualifications
  • 3-5 years of applicable experience
  • Mechanical aptitude as we sell industrial blade products. Ability to read blueprints and take measurements preferred.
  • Proficient with Microsoft Office including Excel & Outlook. Knowledge of SAGE software systems is a plus.
  • Experience selling to or through industrial distributors and end users preferred.
  • Developed ability/strategy to overcome customer resistance and objections to buying.
  • Prospecting experience a plus.
  • Limited travel (less than 25%) may be required.
  • Strong verbal and written communication skills.
  • Customer Focused individual with a high level of initiative.
American Cutting Edge is a mid-sized company, that has been named one of Dayton's Best Places to Work for 5 years! Full-time positions offer an excellent benefits package, including medical insurance, 401k, paid vacation and profit-sharing opportunities.

About the company

Company websiteIndustrial Machinery Manufacturing

American Cutting Edge, a division of CB Manufacturing & Sales Co., Inc., is a leading supplier of machine knives and industrial razor blades. Our mission is simple - make cutting effortless for our clients! Founded by Charles Biehn, Sr. in 1965, ACE has been and continues to be committed to removing the hassle involved in industrial cutting. Our mission is to make cutting effortless for our customers. To do this we ask questions about your specific application and then listen.

Once we understand what you are trying to accomplish, we provide options that best meet your specific needs. In many cases, the solution is an off-the-shelf item due to our extensive product offering and deep inventory. In other cases, a custom solution is best and when that is the case our highly experienced solution experts will guide you through the process from engineering to product delivery.

Making cutting effortless goes beyond the physical act of cutting. It involves the entire business process - from initial inquiry to fulfillment to proper billing. Our goal is to deliver consistently and flawlessly on the entire business process.

Time is money and your time is valuable. We get that at ACE so by making cutting effortless you can focus your attention on your other business needs.