General Manager
Quality Fresca LLC
Durham, NC
Manufacturing / Production, Business Management / Project / Planning
- English
Job Description
Department: Operations
Title: General Manager
Reports To: Operations Manager and above
Job Purpose Statement
To develop, support and lead the restaurant team to success by achieving sales growth through implementing and maintaining the highest standards in quality, service and cleanliness.
Eligibility
Must be at least 18 years old (or meet State regulated age to sell alcohol if applicable), be available 7 days per week and/or as needed to satisfy successful operation of the restaurant, be certified through the Moe’s training program and complete the 30-day probationary period.
Job Functions
- Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.
- Interview and hire staff to operate the restaurant based on company standards and in compliance with State and Federal regulations.
- Schedule sufficient staff to operate the restaurant and accommodate guest flow while in compliance of company labor cost standards.
- Train and develop management and crew by ensuring the current company training program is being followed.
- Evaluate performance at company designated intervals and design development plans with employees to improve performance.
- Maintain cooperative and harmonious working relationships with management and team.
- Provide coaching, counselling and progressive discipline as warranted.
- Conduct crew meetings prior to shifts to discuss operational procedures, promotions, security, training, safety, etc.
- Control inventory by maintaining an adequate supply of products and items to meet company GAP/Variance and COGS standards.
- Maintain reports and records as specified by company standards and in compliance of State and Federal regulations.
- Maintain building and equipment using proper operating, cleaning and preventative maintenance procedures.
- Responsible for adhering and enforcing all cash procedures.
- Ensure personal appearance always meets company standards and display professionalism.
- Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.
- Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management; and at all times represent Moe’s as a professional in every aspect of performance.
Conversation Started
- Jun 02
Olivia said, Hi! I'm Olivia, your personal Moe's job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.
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About the company
Company website•Food and Beverage Services
Quality Fresca, is a wholly owned subsidiary of Quality Restaurant Group, that operates 56 Moe’s Southwest Grill locations in FL, GA, SC, and the DMV.
Quality Fresca is a division of Quality Restaurant Group (QRG,) one of the fastest-growing and largest QSR (quick-service restaurant) and fast-casual restaurant groups in the country. QRG owns and operates 350 quick-service restaurants with over 9,000 employees across 15 states. QRG currently owns and operates Pizza Huts (Quality Huts ); Arby’s (Quality Meats West); Sonic Drive-In (Quality Drive-In); and Moe's Southwest Grill Restaurants (Quality Fresca).
We are a hospitality-driven organization dedicated to our communities, creating opportunities and providing QUALITY food and QUALITY service. Yeah…We make fun food and food fun!