Financial Consultant

Nusenda Credit Union
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Nusenda Credit Union company logo

Financial Consultant

Nusenda Credit Union

El Paso, TX

Full-time•

Finance / Banking / Insurance, Sales / Marketing

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Full-Time Financial Consultant to join our Vista Hills Branch who can work 37-40 hours per week, with open availability Monday-Saturday.

As a Financial Consultant, you’ll be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members’ financial needs. You’ll show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You’ll identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed.

What You’ll Do

  • Assist members with their financial needs through a consultative needs-based approach.
  • Identify and educate members on value-added products/services to meet individual needs to include opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services.
  • Refer members to specialized departments, as needed.
  • Support the Teller line, as needed.
  • Handle problem resolution with your authority level.
  • Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy.

What You’ll Need

  • Three to five years of similar or related experience
  • High School Diploma or GED

Key Skills And Experience

  • Knowledge of Teller and Platform Operations.
  • Ability to provide exceptional service.
  • Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments.
  • Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
  • Effectively communicate with internal and external customers appropriately via in person, email, etc.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

About the company

Nusenda Credit Union

Company website•Banking

Nusenda Credit Union is a not-for-profit financial institution with more than 30 locations across New Mexico and West Texas. We offer all the same services of a big bank without the big bank attitude. Our family-like culture and “people helping people” philosophy has been serving our members for over 80 years. We are proud to serve more than 280,000 member-owners as their trusted financial resource.

Our not-for-profit financial cooperative now serves just about anyone. Our members make up the fabric of our community. Teachers, construction workers, doctors, lawyers, store clerks, government employees, healthcare workers, students, even your next-door neighbor.

We offer a fast-paced working environment that encourages personal development, career opportunities, and a chance to give back to the community in a meaningful way. We look for individuals who believe in our values and consistently strive to ensure the best financial service experience for our members. We invite you to become part of "The Power of WE®," where we make a difference as an organization within our community.

To view our employment opportunities, please visit our careers page at www.nusenda.org/careers.