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The CSC Customer Service Representative is responsible for receiving and processing customer orders while ensuring efficient, accurate, and professional communication. This role requires entering orders promptly and following all established procedures to support the companys goals for Safety, Quality, Delivery, Productivity, and Customer Service. In addition, the Customer Service Representative may be responsible for dispatching Concrete Drivers, Dump Truck Drivers, and Tanker Drivers, ensuring that each job is assigned to the appropriate equipment and operator based on load requirements, delivery locations, scheduling priorities, and safety considerations. This includes monitoring driver availability, tracking delivery progress, adjusting schedules as needed, and communicating updates to both customers and internal teams.