Systems/Lan Administrator

ARIZONA DEPARTMENT OF TRANSPORTATION (ADOT)

Driving the future of transportation with a diverse and innovative team

Job Summary:

Responds promptly to customer needs submitted by the service desk, customer, and/or outside stakeholder. Analyzing problems, developing solutions, and implementing them effectively. Takes a customer-centric approach to problem solving. Works on projects as assigned to meet the commitments of the agency.

Job Duties:

Processes, documents, and coordinates resolution of trouble calls with all other IT entities and customers. Travels throughout the State to perform duties as needed. Supporting local and/or off-site events for the Agency. Maintains accurate records of repairs using current ticketing system. Installing, configuring, and repairing hardware and software components, including peripherals.

Works in conjunction with the agency hardware, software and security teams to ensure compliance with statewide standards and documentation. Maintain Agency wide yearly educational compliance through ADOT's Learning program.

Selective Preference(s):

Bachelor’s degree and/or 3 or more years of experience in IT related field. Certifications; Microsoft, A+, Server +, Network +, CompTIA.

Arizona Criminal Justice Information System. (ACJIS) Certification.

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Accrued vacation at 4.00 hours bi-weekly for the first 3 years
• Sick days at 3.70 hours bi-weekly
• 10 paid holidays per year
• Deferred compensation plan
• Wellness plans
• Great Work Life Balance!