Business Intelligence Analyst
MASA
Fort Lauderdale, FL
Science / R&D / Research, Information Technology, Analyst
Description
This is a full-time, remote position based in the continental United States. Core working hours are Monday-Friday 9:00 AM – 5:00 PM Eastern Time.
At MASA, we're not just collecting data—we're using it to make smarter, faster, and more impactful business decisions. We're looking for a Business Intelligence Analyst who thrives at the intersection of strategy, analytics, and storytelling.
In this high-impact role, you’ll work closely with Sales, Marketing, Finance, and Product teams to uncover trends, test hypotheses, and deliver insights that directly influence business growth. From designing A/B tests to building dashboards and quantifying financial impact, you’ll help transform questions into decisions—and decisions into results.
About Us
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
What You Will Do
Reporting to our Sr. Manager BI and Segment Finance, your main responsibilities will include:
#corpjobs
This is a full-time, remote position based in the continental United States. Core working hours are Monday-Friday 9:00 AM – 5:00 PM Eastern Time.
At MASA, we're not just collecting data—we're using it to make smarter, faster, and more impactful business decisions. We're looking for a Business Intelligence Analyst who thrives at the intersection of strategy, analytics, and storytelling.
In this high-impact role, you’ll work closely with Sales, Marketing, Finance, and Product teams to uncover trends, test hypotheses, and deliver insights that directly influence business growth. From designing A/B tests to building dashboards and quantifying financial impact, you’ll help transform questions into decisions—and decisions into results.
About Us
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
What You Will Do
Reporting to our Sr. Manager BI and Segment Finance, your main responsibilities will include:
- Partner with stakeholders to design and evaluate A/B and multivariate tests that assess marketing campaigns, pricing strategies, and operational changes.
- Analyze performance shifts and deliver clear, actionable insights backed by data.
- Translate test results and business initiatives into financial impact metrics like revenue lift, cost savings, or EBITDA gains.
- Conduct deep-dive analyses to uncover emerging trends and opportunities in customer behavior.
- Build and maintain dynamic dashboards (Power BI, Excel) that empower teams to self-serve and track strategic performance.
- Ensure data integrity through sound governance practices and aligned definitions across systems.
- Collaborate cross-functionally to align analytics with broader organizational goals.
- Champion continuous improvement in analytics methodology and insight delivery.
- Bachelor’s degree in Business, Finance, Data Analytics, or related field.
- 3+ years of hands-on experience in business or marketing analytics.
- Strong financial modeling skills with an ability to quantify business impact.
- Comfort working across KPIs, from conversion rates to CAC and ROI.
- Proficiency in Power BI and Excel (Power Query, pivot tables, advanced formulas).
- A natural communicator who can simplify complex findings for non-technical and executive audiences.
- MBA or advanced degree in a quantitative field.
- Expertise in A/B testing methodology and statistical significance.
- Experience with automation tools (VBA, PowerAutomate).
- Competitive base salary and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
- High Visibility, Real Impact – Your insights will directly influence decisions made by VP-level stakeholders and shape the direction of sales and marketing strategy.
- Strategic, Not Just Reporting – This isn’t just about dashboards. You’ll help test ideas, quantify outcomes, and advise on business trade-offs using financial impact modeling.
- Cross-Functional Collaboration – Work with teams across Sales, Marketing, Product, and Finance. You’ll be in the room where decisions happen.
- Growth-Focused Culture – MASA is scaling, and we’re investing in talent that grows with us. You’ll have room to expand your skill set and bring new ideas to life.
- Values-Driven Work – At MASA, our ACCTT values guide everything we do. You’ll join a collaborative, purpose-driven team committed to doing meaningful work—with integrity and compassion.
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About the company
Company website•Financial Services
No one should have to worry about unexpected bills during or after an emergency. MASA (Medical Access and Service Advantage) is the industry-leading medical transportation coverage provider. We began offering emergency air coverage in 1974. Since then, we've become a pioneer in the medical transport solutions business. Today, we are a global organization with 14 international locations, providing protection for over 2 million customers worldwide.
*This material is for informational purposes only and does not provide any coverage. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the plan selected. Out-of-pocket amounts vary based upon circumstances, primary coverage, and changes in federal and state laws. For a complete list of benefits, premiums, terms, conditions, and restrictions, please refer to the applicable member services agreement or policy for your state.