Hospitality Manager
Uccello’s Hospitality Group
Grand Rapids, MI
Manufacturing / Production, Business Management / Project / Planning
Employment Type: Full-Time
Salary: Competitive
Job Description
Duties & Responsibilities: (Including but not limited to)
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Fill in where needed and assist all team members to ensure guest service standards and efficient operations.
- Continually strive to develop the team members in all areas.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Be knowledgeable of restaurant policies regarding personnel and operations.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests.
- Understand completely all policies, procedures, standards, specifications, and guidelines.
- Manage all in house and off site events from the initial Event Request to the conclusion of the event.
Qualifications:
- Be 21 years of age.
- Be able to communicate and understand the predominant language(s) of the restaurant’s operating area.
- Have knowledge of service and food and beverage, generally involving at least three years of experience in full service, casual dining.
- Experience with full service alcohol serving facilities is desirable.
- Possess excellent basic math skills and have the ability to operate a POS system.
- Experience with Event Planning is a Plus
- Have basic computer knowledge in Microsoft Office and the use of email.
- Be able to work in a standing position for long periods of time.
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Availability on Nights and Weekends
- An outstanding culture with a local, family-owned company
- Complimentary dining experiences at all of our restaurants for you and your guests.
- Paid Parental Leave
- Medical, Dental, Vision, Life Insurance for Full Time Managers
- Employee Assistance Program
- Tuition Discount at Davenport University
- A weekly paycheck!
- Potential- Our company growth and leadership development program will help you achieve your career goals.
About the company
Company website•Restaurants
Founder: FARO UCCELLO
Faro opened his first pizza shop, Faro's Pizza, in 1978. From then to 1987, Faro opened several more in the area. In 1990, Faro sold the franchise with the idea that he and his family would be moving back to Sicily. As it happens, circumstances changed and the family came back to Grand Rapids.
Returning to the restaurant business, Faro opened Uccello’s Ristorante Pizzeria & Sports Lounge on East Beltline in 1996. Uccello's has since grown to six locations in the last 22 years.
In 2016, Uccello's Hospitality Group expanded again when opening their first fast-casual concept, Herb & Fire Pizzeria, in Grandville. UHG then opened a second location by Celebration! Cinema North on East Beltline.
Faro’s personal philosophy: “Always strive to give your guest more than they would normally expect. Provide people the opportunity to enjoy great food and the hospitality to match. You must always strive to be better in everything, and never compromise on top quality in any area”.
UCCELLO'S RISTORANTE, Where Great Food and Sports Come Together!
Uccello's is known for its Sports Lounge, where guests have a great view of the game from any seat.
Enjoy award-winning food, daily specials, and exceptional hospitality at any of our six greater Grand Rapids locations. Uccello's offers a premier dining experience for any occasion.
Private event space and catering available.
HERB & FIRE PIZZERIA, Fast and Fresh with an Italian Accent!
With two greater Grand Rapids locations, custom wood fire pizzas are Herb & Fire’s specialty. Choose from 8 Signature recipes or create your own.
Watch the expert team as they personalize your pizza with hand-made dough, scratch-made sauce, and your choice of fresh, premium ingredients.
Dine-in, order online for pick-up & delivery, or have your parties, luncheon and events catered.