Solution Consultant
Dematic
Grand Rapids, MI
Information Technology, Consulting, Sales / Marketing
As one of the most dynamic roles in the material handling industry, the Solution Consultant will collaborate with the Dematic Sales Organization to understand the future-state needs of existing and potential clients and translate those needs into automated material handling solutions. This client-facing role requires strong communication skills, including the ability to clearly explain complex concepts, and the ability to support clients’ best interests through structured analysis and solution development.
Solution Consultants translate data and business-trend analysis into future-state automated solutions to help clients prepare for operational disruptions and evolving business needs.
The ideal candidate will have 5+ years of experience in warehouse and distribution operations and/or application expertise in material handling solutions, including mechanical design, machine controls, and an understanding of warehouse control software. Consulting experience is a plus.
This position will report to the Solution Development Consulting Manager, Solution Development North America.
Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.
We offer:
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $96,000 - $140,800 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:
Solution Consultants translate data and business-trend analysis into future-state automated solutions to help clients prepare for operational disruptions and evolving business needs.
The ideal candidate will have 5+ years of experience in warehouse and distribution operations and/or application expertise in material handling solutions, including mechanical design, machine controls, and an understanding of warehouse control software. Consulting experience is a plus.
This position will report to the Solution Development Consulting Manager, Solution Development North America.
Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $96,000 - $140,800 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:
- Develop solutions of varying size and complexity, owning concept development
- Translate customer business requirements into practical solution concepts and design direction
- Evaluate and compare solution options using structured methods to recommend the best approach
- Estimate timelines and required resources to support successful project execution
- Drive solution progress within project plans, working independently with guidance as needed
- Identify risks, gaps, and dependencies and escalate appropriately
- Apply judgment to solution options and support further analysis to strengthen recommendations
- Define data collection and analysis approaches critical to solution design
- Analyze customer data to develop design criteria and support defensible recommendations
- Produce clear, professional design reports that communicate requirements and solutions
- Define and qualify customer objectives and support opportunity pre-qualification
- Partner with Sales and internal stakeholders to align on solution intent and assumptions
- Support customer and internal solution discussions and build trusted-advisor relationships
- Develop understanding of customer operations and operating strategies
- Create clear written descriptions, layouts, drawings, and analytical outputs
- Support preparation of proposal documents that accurately represent the solution
- Stay current on technologies, operating strategies, and solution development methods
- Continuously improve solution development practices and may serve as an SME in specific technologies
- 5+ years of experience in logistics and automation
- Strong understanding of distribution center operations and material handling technologies
- Proficiency in data analysis, concept development, and modern analytical tools
- Excellent communication skills with customers, senior leaders, and cross-functional teams
- Strong problem-solving skills and sound judgment
- Ability to manage shifting priorities with focus, flexibility, and a positive approach
- Comfortable learning new technologies and methods quickly
- Bachelor’s degree in a related field required; master’s degree strongly preferred
- Willingness to travel 25–50%
About the company
Company website•Transportation, Logistics, Supply Chain and Storage
The Mind Behind the Machine
Dematic is a trusted partner in intelligent automation for the supply chain, helping organizations design, build, and evolve solutions that perform in the real world.
Your operation in mind. Always.
We design solutions that think ahead, supporting better decisions across manufacturing, warehousing, and distribution.
Every solution integrates automation, intelligent software, and lifecycle services — engineered through an outcome-led approach shaped by decades of operational experience.
We don’t start with technology.
We start with understanding your business, your data, and the outcomes you depend on.
The result:
Supply chain solutions that adapt, perform, and deliver value over time.
Headquartered in Atlanta, Dematic is a member of KION, The Supply Chain Solutions Company.
*
*
*
Discover the thinking behind modern supply chains: www.dematic.com
*
*
*
Privacy policy: http://www.dematic.com/en/legal/privacy-policy/