Receptionist - OP026

Title: Receptionist

Location: Adult Outpatient - 355 NW Division St. Gresham, OR 97030

Schedule: This is in-person position, Monday through Friday, 8:30am - 5:00pm

Wage Range: $21.00 – $25.00 Hourly, Non-Exempt

If you are a motivated and dedicated Receptionist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About The Company

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview

The Outpatient Receptionist provides administrative support to Outpatient Treatment staff with high volume interaction with staff and clients including, greeting, and directing clients, answering phones, word processing and data entry, and other duties as assigned.

What You Will Do

• Answer multi-line phone system, directs calls, take messages in a courteous and professional manner.
• Greet clients and assist them as needed.
• Schedule client appointments and maintain schedules and calendars.
• Provide general information about NARA programs, as requested.
• Perform typing assignments, data entry and general office support as assigned.
• Attend meetings as required.
• Data entry of client appointments and groups rosters for billing
• Sort, screen, and distribute incoming mail and process outgoing mail following postal regulations.
• Perform clerical functions incidental to reception activity.
• Observation of Urinalysis and ordering labs
• Maintains and orders Food and pantry supplies.
• Serving food and coffee to clients and community members
• Kitchen clean-up and stocking
• Coordinate special events: meetings, staff training, graduation, etc.
• Back up for prescreening clients for entry into the Outpatient program.
• Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times.