Holyoke Young Parent Prog-1st Shift

Holyoke Young Parent Program_Direct Service Advocate_1st Shift Full Time

Holyoke, MA, US Requisition ID: 2013 Salary Range: \$20.00 To \$20.00

Hourly Department: Holyoke Young Parent Program Reports to: Site

Director Schedule: Full-time Monday-Friday 7am-3pm FLSA Status:

Non-Exempt Starting Rate: \$20 The YWCA of Western Massachusetts is a

nonprofit organization dedicated to eliminating racism and empowering

women. For nearly 150 years, the YWCA has served our region, guided by

its founding principle: to provide shelter, support services, and tools

for self-sufficiency for survivors of domestic violence and/or sexual

assault. We do this through a variety of programs and services designed

to promote safety, build skills for employment and financial stability,

and strengthen relationships between parents and children. Position

Purpose The Direct Service Advocate (DSA) is responsible for providing

support, advocacy and role modeling to adult, teen and child program

participants living in the YWCA\'s residential programs. DSA\'s are part

of a team model working with peers, supervisors, clinicians and outside

connections to best serve program participants. DSA\'s support the

agency mission and trauma informed service model in order to provide

safe, consistent and quality services to vulnerable populations.

Essential Responsibilities Nurture and support a milieu approach that is

participant-guided, family-driven, strengths-based, trauma-informed and

embraces a framework of empowerment and encouragement, engaging with

100% of individuals and families that are on-site each shift. Encourage

and support the development of life skills, positive parenting and

improved parent-child interaction- 1:1 or group format to include

recreational, educational, cultural or those that promote family

engagement Follow and encourage the programs daily schedule and

facilitate resident participation and community responsibilities, taking

into account individualized plans for each participant. Ongoing

individual resident support with 85% of time on shift in direct service

role providing face to face contact and interaction with participant?s

and their children in order to support. Ensure program procedures,

rules, regulations and policies are followed to ensure a safe and

supportive living environment including completion of 100% of all

required safety sweeps (minimum of four times) each shift to ensure

premises including alarms, doors, windows, appliances and bedrooms are

all safe. To facilitate integration into the program, provide

orientation and emotional support to participants upon arrival. To

ensure participants are properly welcomed to the program, prepares rooms

for new families within 1-2 shifts from previous exit. Provide daily

information as it relates to data collection and outcome measurements

through the completion of 100% of AWARDS logs prior to end of shift.

Required documentation and daily program communication including case

notes, resident files and communication logs, completing 100% of all

documentation prior to the end of shift. Perform regular job duties to

be observed by new staff during the job shadowing portion of program

Orientation. Qualifications A.A. Or Equivalent Education Or Experience

in a human service field (Required) One year of counseling and direct

Service Experience (Preferred) Experience In a Domestic Violence Setting

(Preferred) Experience with survivors of gender-based violence and

Exploitation (Preferred) Experience Addressing The Impacts Of Decisions

and actions on multiple communities (Preferred) Understanding of both

Interpersonal And Structural Racism And Bias (Preferred) Access To

reliable transportation and valid driver\'s license (Required) Must be

able to lift 40 lbs. SEE THE YWCA WEBSITE FOR COMPLETE JOB DESCRIPTION