Personal Lines Account Manager

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Finance Factors company logo

Personal Lines Account Manager

Finance Factors

Honolulu, HI

Full-time

Sales / Marketing, Business Development

Location: Hilo & Oahu

Full-Time | Hybrid/On-Site

Salary: $46,000–$60,000 (depending on experience) + $1,000 Sign-On Bonus

About The Role

Are you passionate about delivering exceptional service and building lasting client relationships? Finance Insurance Ltd. is looking for Personal Lines Account Manager (Multiple Openings) to join our team! In this role, you’ll be the go-to expert for our clients, helping them navigate policy changes, coverage options, and renewals with confidence and care.

You’ll work closely with producers to support new business development, ensure client satisfaction, and make key decisions that impact our Personal Lines operations.

What You’ll Do

Client Service & Policy Management

  • Serve as the primary contact for clients regarding coverage, policy changes, and issue resolution
  • Authorize policy changes and ensure timely, accurate documentation
  • Provide expert guidance on coverage options and risk exposure

New Business Development

  • Collaborate with producers to analyze risk and secure appropriate coverage
  • Prepare underwriting information and insurance proposals
  • Manage documentation for binding coverage and issuing policies

Renewals & Retention

  • Review upcoming renewals and strategize with producers
  • Complete renewal applications and review quotes
  • Coordinate premium payments and policy issuance

What We’re Looking For

  • Minimum 3 years of experience in Property & Casualty insurance
  • Strong background in Personal Lines insurance
  • Property & Casualty Producer License required
  • High school diploma or equivalent preferred
  • Proficient with personal computers and insurance software
  • Excellent communication, problem-solving, and time management skills
  • Self-starter with the ability to work independently and efficiently

Why Join Us?

  • Competitive salary and $1,000 sign-on bonus
  • Supportive, team-oriented environment
  • Opportunities for professional growth and development
  • Make a meaningful impact on clients’ lives every day

About the company

Company websiteFinancial Services

Finance Factors has been providing financial services in Hawaii for 70 years. Established in 1952 by several island families, the company has grown from a small local enterprise that pioneered personal loans for Hawaii’s working class, into Hawaii’s largest locally-owned depository financial services loan company.

Today, Finance Factors continues to work diligently to help generations of families fulfill their financial dreams with creative lending and savings products. Finance Factors specializes in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.