Sales Manager

Who We Are

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

The Role

The Sales Manager will be responsible for driving growth across all company product lines and services within the assigned territory, focusing on serving existing customers while expanding into new markets and industries.

Key Responsibilities And Accountabilities Include

• Grow the territory revenue with supportive margins through new projects, new customers, organic growth, market share acquisition and new / expanding markets
• Develop and execute sales strategy, initiate contact with existing and potential customers
• Develop sales forecasts, territory potentials, territory analysis and collaborate with management in setting adequate sales quotas and goals
• Analyze periodically sales objectives for both present and prospective customers, sales and service activity demands and programs for effective sales coverage
• Work cross functionally within the company to communicate with key EPC and Turnaround contacts in the Refining, Chemical, and Petrochemical sites
• Professionally manage assigned territory to achieve bookings targets
• Create and maintain relationships with customers to better understand and achieve their needs in turnarounds and new construction projects
• Make visits to key turnaround teams to identify opportunities for future outages
• Responsible to manage and keep updated information for all opportunity reporting through our CRM sales tool to monitor the opportunities in customers' accounts
• Pro-actively promote and sell Thermon's products and services by visiting customers on a regular, daily, weekly, monthly, as many times as needed and planned basis
• Address customer complaints in accordance with company policy and advise management promptly of any situation beyond the scope of authority
• Influence and develop specifications, track and influence all potential projects, monitor project and purchase order awards to assure customer satisfaction
• Provide feedback and direction to any Thermon dept. on all matters of : opportunity, competition, loss, change, problem of market intelligence and strategy for territory
• Develop strong, long-term, business relationships with customers
• To prepare and present professional presentations to customers relating to Product Services to customer management and staff
• Discuss, negotiate and finalize proposals with customers
• Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external
• Promote and organize customer visits to Thermon facilities
• Provide advice/ assistance to credit and collection, marketing and completes sales
  
  

Key Characteristics, Competencies and Skills

• Ability to work autonomously and drive results with minimal direct supervision
• Self-driven and motivated
• Able to effectively initiate, develop and maintain multi-level working relationships with customer organizations
• Exceptional customer service skills with the ability to establish and maintain strong customer relationships
• Superior teamwork and leadership skills across a multi-faceted organization
• Strong written and verbal communication skills
• Outgoing, friendly, enthusiastic and sociable
• Experience with CRM is a plus (especially Microsoft Dynamics)
• Proficient in use of Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.)
• Must be comfortable giving and participating in customer training presentations
• Strong sales track record
• "Hunter" sales mentality - ability to help develop a territory from scratch
  
  

Qualifications

• Bachelor of Science in Industrial Distribution, Engineering Technology, Electrical or Mechanical Engineering
• Minimum 2 years work experience as a Sales Engineer, Sales Account Manager or Sales Manager, Industrial product outside sales, preferably selling trace heating systems.
• Experience dealing with Refining and Petrochemical projects and plants, construction experience is a plus
• Articulate complex electrical distribution scenarios to engineering groups and well-accustomed to a client-facing role
• Proven track record of territory growth
  
  

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regular Activities

• Willingness and ability to travel up to + 50% of the time