Senior Technical Program Manager

Description

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About The Role

As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling.

We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long term impact of a program on our users, development teams, operations teams, and others.

You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours.

You Will

• Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups
• Partner with Engineering, Product, and Operations teams to solve critical business problems
• Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t
• Collaborate with other TPMs across the company on both cross-company strategic programs, as well as on continually improving best practices in this domain
  
  

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
  
  

Basic Qualifications

• 5+ years of technical program management working directly with software engineering teams experience
• 6+ years of experience as a TPM or Engineering Manager
• Understanding of when introducing process makes sense and when it doesn’t
• Experience working directly with ICs on designing solutions and understanding problem spaces
• Experience working directly with executives to drive clarity and deliver results on complex programs
• Passion for working in a mission driven organization
  
  

Preferred Qualifications

• Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations.
• A successful track record owning and driving programs in the infrastructure, platform, and/or product domains
  
  

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 148,700.00 - 201,200.00 USD annually

USA, CA, San Francisco - 171,000.00 - 231,400.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually