Regional Communications Manager
Quest Diagnostics
Irving, TX
Sales / Marketing, PR / Media / Communications, Writing / Editing
The Regional Communications Manager for the Southwest Region will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Region’s service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments.
The position is hybrid and will require 3 days on site at Quest's Irving, TX site.
Responsibilities
- Serve as day-to-day communications partner to the Regional President and Southwest senior leadership team.
- Develop and executive visibility framework for the President and relevant leadership in support of the broader, company message.
- Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
- Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base.
- Partner with leaders and Human Resources on a cultural change strategy as noted above.
- Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
- Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
- Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
- The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
- The individual in this role will use Quest Management Systems (QMS) tools and resources at a proficient level.
Required Work Experience
- 6+ years of experience planning and executing internal communications, particularly during periods of extensive change
- Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred
- Previous experience supporting M&A activity preferred
Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills
Education
Bachelor’s Degree, Communications, Journalism or Marketing
About The Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
About the company
Company website•Medical and Diagnostic Laboratories
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination