Product Manager
Dimplex Thermal Solutions
Kalamazoo, MI
Sales / Marketing, Product Management
The Product Manager will work within the Operational Excellence team and is responsible for the lifecycle management and commercial success of defined product line(s). This role serves as the critical link between sales, engineering, manufacturing, and customers, ensuring products meet market needs, are competitively positioned, and are delivered profitably. The Product Manager will use the New Product Development (NPD) stage gate launch process to govern new product launches and product monitoring.
Essential Duties & Responsibilities:
- Own the product line(s) strategy, roadmap, and lifecycle (development through end-of-life).
- Collaborate with Sales to define product target markets, customer segments, and value propositions.
- Conduct market analysis, competitive benchmarking, and voice-of-customer (VOC) research.
- Identify opportunities for new products, enhancements, and cost optimization.
- Support pricing strategy, quoting guidance, and cost positioning.
- Develop business cases for new product development and capital investments.
- Serve as the primary interface between Sales / Commercial teams, Engineering / R&D, and Manufacturing / Operations.
- Interface with key customers and sales teams for requirements gathering, technical/commercial alignment, and escalation support.
- Partner with engineering on new product development (NPD), feature enhancements and upgrades, and product standardization/modularization.
- Collaborate with operations on cost reduction initiatives, design for manufacturability (DFM), supply chain constraints, and sourcing strategies.
- Support production ramp-ups and product launches.
- Ensure product decisions reflect operational capabilities and constraints.
- Align stakeholders on priorities, trade-offs, and timelines.
- Support program execution (NPD, product changes, sustaining efforts).
- Bachelor’s degree in mechanical engineering or related field.
- 3+ years of experience in product or project management.
- Strong understanding of project management methodologies.
- Proven ability to manage multiple projects simultaneously.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in project management tools.
- Experience developing and managing relationships with customers.
About the company
Company website•Machinery Manufacturing
Dimplex Thermal Solutions is a leading manufacturer of industrial and process chillers. With over 70 years of industry experience, DTS is known for crafting high quality and durable chillers with 99.9% uptime. Dimplex Thermal Solutions continues to provide lasting relationships with customers and premier thermal management through their Koolant Koolers, Riedel Kooling, HYFRA and Werner Finely brand product lines. Dimplex specializes in standard and custom chiller solutions for the global marketplace with focuses on Data Centers, industrial applications, medical imaging, laser industry and Food & Beverage production and packaging.
Dimplex specializes in standard, OEM designs and custom chiller solutions to meet and exceed your specific thermal management needs. DTS precision cooling includes uses in high ambient temperature areas, siesmic areas, and even costal units manufactured to withstand the rigors of harsh environments.
Dimplex Thermal Solutions not only sells top-tier chiller products, but also provides the gold-standard in service & support. With an internal service department dedicated to trouble shooting and repairs, Dimplex’s team operates with speed and reliability, to eliminate process downtime and keep your applications up and running.
If your looking for a true partner for your businesses thermal management and process cooling applications - Dimplex Thermal Solutions is the right choice.