Thursday & Friday: 3pm-7pm
Saturday: 1-5pm
Sunday: 9-5pm
Position Summary
The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, And Licensure Requirements
- High school graduate or equivalent
- Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
- Proficient in Microsoft Word, Excel, and e mail
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
- Effectively operate the facility phone and paging system
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
About the company
Company website•Hospitals and Health Care
As a privately owned company, Life Care distinguishes itself with nearly 50 years of experience, stability, and success.
Founder and owner Forrest L. Preston opened the first facility in 1970 and incorporated the business in 1976. Headquartered in Cleveland, Tennessee, today Life Care employs more than 38,000 associates and operates more than 200 skilled nursing, post-acute, Alzheimer’s, and senior living campuses in 27 states. Two foundational principles were at play, then and now:
1. Patients and residents are our highest priority. They deserve superior quality personalized care and exceptional customer service.
2. Our associates are our most valuable resource in serving those entrusted to us and in supporting each other.
The goal of each facility is to be a full partner in the continuum of health-care services in the community in which it operates. Our facilities specialize in skilled nursing, post-acute care, as well as inpatient and outpatient therapy in well-equipped, on-site rehabilitation gyms. Additionally, many of our centers provide Alzheimer’s and dementia care.
Our associates are key to Life Care's growth and commitment to providing quality patient care. We recognize that positive patient and facility outcomes only happen with dedicated, engaged associates who are driven by excellence and compassion for those they serve.
Life Care provides opportunities through education and advancement to help associates reach their maximum potential for personal and career growth. We recognize and reward associates for their contributions, in addition to providing competitive pay and benefits. Life Care encourages associates to express their ideas and make suggestions as part of our interdisciplinary team approach to patient care.