Cuyana is now hiring a part-time Clienteling Lead (retail sales keyholder) to join our our Abbott Kinney store location.
Are you a self-motivated team player who enjoys delivering exceptional customer service to create a memorable retail experience? Then you may have the ideal skills to be part of our team!
Benefits: Sick pay, holiday pay, commuter benefit, bonus, product incentives, and generous employee discount.
RESPONSIBILITIES*
Sales & Client Generation
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.
Are you a self-motivated team player who enjoys delivering exceptional customer service to create a memorable retail experience? Then you may have the ideal skills to be part of our team!
Benefits: Sick pay, holiday pay, commuter benefit, bonus, product incentives, and generous employee discount.
RESPONSIBILITIES*
Sales & Client Generation
- Build strong personalized customer engagement through consistent follow through and relationship building
- Provide customized virtual and in-person styling services within Cuyana customer segmentations
- Maintain and build a book of client business through various outreach methods
- Provide a premier customer experience at all times
- Reach and exceed individual and store sales targets and KPIs
- Expert on product and brand knowledge
- Proactive in outreach to customers regarding new product launches and brand information
- Complete all store transactions - purchases, returns, exchanges
- Process and receive stock transfers
- Organize, maintain, and clean the store and stockroom
- Merchandise the sales floor with direction from manager and product team
- Open and close store and follow all processes and procedures when Store Manager is not on duty
- Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)
- Responsibilities may change based on business needs
- 2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand exp a must; clienteling a plus
- Connection to Cuyana's Fewer, Better philosophy
- Team player who thrives in fast paced environments
- Professional attitude and customer service focused
- Dependable with all store responsibilities
- Flexible, adaptable, and willing to jump in and help
- Strong leadership, organization, written and verbal communication skills
- Capable of handling difficult customer conversations
- Technology savvy
- Flexible work schedule - open availability for weekends, evenings, events, holidays
- Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
- Cultivate Community – you are honest, inclusive and always willing to lend a hand
- Create Excellence – you are accountable, decisive and drive for results
- Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.
About the company
Company website•Retail Apparel and Fashion
Welcome to Fewer, Better.
Fewer, better is the philosophy behind everything we do. We create timeless collections for the modern woman through meticulous design, carefully selected fabrics and simple functionality.
Each piece is made with integrity and kindness from the highest-quality materials and created by skilled craftsmen throughout Europe, South America, China, and the United States.
Cuyana is driving dynamic changes in the retail landscape. If you connect strongly with our fewer, better ethos, lead with care, and are driven by the opportunity to build the future of retail we want to hear from you.