
Patient Safety Director, Risk Management
Norton Healthcare
Louisville, KY
Business Management / Project / Planning, Manufacturing / Production
The Patient Safety Director will serve as the patient safety officer in the area(s) of assigned responsibility which includes developing collaborative relationships to lead and provide direction to the Reaching for Zero patient safety strategy. The Patient Safety Dir will develop a comprehensive patient safety plan which will include continuous improvement efforts and ongoing risk assessment; build a culture of safety, including support for the implementation of systems to decrease patient harm and participate in formal process improvement activities; support and encourage safety event reporting and help leaders use safety event data for organizational learning; conduct safety event classification and cause analysis on safety events in collaboration with risk management and facility leadership; collaborate with the accreditation team to provide organizational response to regulatory standards related to patient safety; and develop patient safety education programs.
Key Accountabilities
- Provide organizational response to regulatory standards related to patient safety and conduct mandatory state reporting in collaboration with risk management and the accreditation team.
- Serve as the patient safety officer at the assigned facilities or entities; will provide direction to the Reaching for Zero strategic plan and develop a comprehensive facility/entity patient safety plan that includes continuous evaluation and ongoing risk assessment to eliminate preventable health care harm. The program will include the promotion of standard leader reliability skills and employee universal reliability skills.
- Promote a culture of safety and the use of Just Culture principles through routine communication, training and education of evidence-based safety science to employees, leaders and providers.
- Responsible for identifying safety events, performing safety event classification and cause analysis according to Norton Healthcare policy and procedures and in collaboration with risk management and leadership.
Required:
- Five years of experience in health care and one year management experience in healthcare
- Bachelor Degree
- Master Degree
- RN License
- Certified Professional in Patient Safety - CPPS
About the company
Company website•Hospitals and Health Care
Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond.
The not-for-profit hospital and health care system is Louisville’s second largest employer, with more than 18,600 employees, over 1,750 employed medical providers and nearly 3,000 total providers on its medical staff. Norton Healthcare has five Louisville-based hospitals with a total of 1,907 licensed beds. Norton West Louisville Hospital is scheduled to open in late 2024. The system also includes eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 350 locations throughout Kentucky and Southern Indiana. The hospitals provide inpatient and outpatient general care as well as specialty care including heart, neuroscience, cancer, orthopedic, women’s and pediatric services. A strong research program provides access to clinical trials in a multitude of areas.
Norton King’s Daughters’ Health in Madison, Indiana, also is part of Norton Healthcare. Read more at KDHMadison.org/About-Us.
Since 2018, Norton Healthcare’s five Louisville hospitals and Norton Cancer Institute have been named LGBTQ+ Healthcare Equality Leaders by the Human Rights Campaign Foundation, earning a top score of 100 on the Healthcare Equality Index (HEI). Norton Healthcare also was recognized in 2022 as one of the “Best Places to Work for Disability Inclusion” by the Disability Equality Index.
To learn more about career opportunities, visit NortonHealthcareCareers.com.











