Assistant Business Office Manager
Life Care Centers of America
Marysville, WA
Administrative / Clerical
Position Summary
- The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards.
- Reports to Business Office Manager (BOM)
- High school graduate or equivalent. Associate’s degree or equivalent experience preferred.
- One (1) year in post-acute care or other geriatric-related field preferred
- Experience in Medicare and Insurance Billing required
- Proficient in Microsoft Word, Excel, and e-mail
- Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
- Make independent decisions when circumstances warrant such action
- Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
- Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
- Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff
- Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
- Maintain facility checkbook and reconcile checkbook regularly
- Responsible for patient accounts
- Assume the duties of the BOM in his/her absence
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively in an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
- Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs
About the company
Company website•Hospitals and Health Care
As a privately owned company, Life Care distinguishes itself with nearly 50 years of experience, stability, and success.
Founder and owner Forrest L. Preston opened the first facility in 1970 and incorporated the business in 1976. Headquartered in Cleveland, Tennessee, today Life Care employs more than 38,000 associates and operates more than 200 skilled nursing, post-acute, Alzheimer’s, and senior living campuses in 27 states. Two foundational principles were at play, then and now:
1. Patients and residents are our highest priority. They deserve superior quality personalized care and exceptional customer service.
2. Our associates are our most valuable resource in serving those entrusted to us and in supporting each other.
The goal of each facility is to be a full partner in the continuum of health-care services in the community in which it operates. Our facilities specialize in skilled nursing, post-acute care, as well as inpatient and outpatient therapy in well-equipped, on-site rehabilitation gyms. Additionally, many of our centers provide Alzheimer’s and dementia care.
Our associates are key to Life Care's growth and commitment to providing quality patient care. We recognize that positive patient and facility outcomes only happen with dedicated, engaged associates who are driven by excellence and compassion for those they serve.
Life Care provides opportunities through education and advancement to help associates reach their maximum potential for personal and career growth. We recognize and reward associates for their contributions, in addition to providing competitive pay and benefits. Life Care encourages associates to express their ideas and make suggestions as part of our interdisciplinary team approach to patient care.