We are excited to be looking for a Keyholder to join our growing team as an integral part of our showroom leadership. This role is perfect for someone who thrives on leadership, coaching, operational excellence, and delivering a first-in-class guest experience. Youâll empower the team in real-time, act as a Guest Experience Manager, and play a crucial role in driving sales and achieving showroom goals.
As a key leader, youâll be relied upon to "run the showâ in the showroom managerâs absence, overseeing daily operations and providing leadership in onboarding and developing new team members. The ideal candidate will have a passion for selling, an ability to meet and exceed sales goals, and the potential to grow into a Showroom Manager role, possibly already possessing experience suited for that position.
Responsibilities
Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidateâs job duties, experience, and expertise. We will also consider higher level candidates and salary will be adjusted accordingly.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
As a key leader, youâll be relied upon to "run the showâ in the showroom managerâs absence, overseeing daily operations and providing leadership in onboarding and developing new team members. The ideal candidate will have a passion for selling, an ability to meet and exceed sales goals, and the potential to grow into a Showroom Manager role, possibly already possessing experience suited for that position.
Responsibilities
- Lead by example in selling VRAIâs bridal and fine jewelry collections, meeting and exceeding personal and team goals while empowering the team and driving success.
- Lead efforts to provide a superior customer experience, ensuring customers receive personalized attention throughout their journey.
- Open and close the showroom, ensuring completion of all operational tasks, and adhering to company policies.
- Participate in stretch projects that support business growth, preparing for future advancement opportunities.
- Work closely with the showroom and virtual sales teams on clienteling, custom design projects, and team development initiatives.
- E-commerce or retail sales experience with proven ability to close sales in a high-volume environment.
- Diamond expertise and jewelry experience are strongly preferredâcertified Gemologists from a reputable institution are a strong plus.
- Independent, motivated, and well-organized, with excellent writing and communication skills, previous leadership experience highly desirable.
- Compassionate, positive, patient, people-person, and technologically savvy.
- Must work Saturday/Sunday.
Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidateâs job duties, experience, and expertise. We will also consider higher level candidates and salary will be adjusted accordingly.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About the company
Company websiteâąLuxury Goods & Jewelry
VRAI crafts fine jewelry by thoughtfully entwining groundbreaking science and sophisticated design. We are pioneers in the industry; VRAI created diamonds originate in the world's only zero-emissions foundry located in America's Pacific Northwest, and are offered in an array of exquisitely cut shapes directly to consumers through a vertically integrated supply chain to ensure complete transparency.
VRAI has showrooms in North America, Europe, and China.
For more information, visit VRAI.com.